Item: ScienceLogic SL1
Rating: 7
Author: Verified User

Overall Satisfaction with ScienceLogic SL1

Use Cases and Deployment Scope

Currently, it's employed in our managed services practice across a couple hundred clients. We utilize ScienceLogic SL1 for alerting in break fix scenarios as well as health reporting in multiple technological disciplines.

Pros and Cons

Pros

Customization
Support
Pricing

Cons

Clarity around alerting
Roadmap for alerting and technologies
GUI and ease of use
Reporting

Return on Investment

Cost per device and sales to customers has been an improvement.
Negative impact on LOE to tune alerting for multiple disciplines

Products Replaced

Yes - Nimsoft and Zenoss. We wanted to look for a holistic product we could develop as a one-stop-shop and make SPOGs for customers in their environment instead of them managing five or six different links in a "Frankensteined" health portal. ScienceLogic SL1 still has a ways to go but it's getting there.

Innovative Uses

Improved collaboration alerting
A practical replacement for all alerting tools

Alternatives Considered

Integrated Research Prognosis, LogicMonitor and DX Spectrum (formerly CA Spectrum)

ScienceLogic SL1 is a good tool for being a mile wide and two inches deep--it does a majority of things well, but the aforementioned tools are not only more expensive but cater to specific trades. Prognosis is centered around collab--LogicMonitor and Nimsoft being server/cloud, Spectrum being network.

Likelihood to Recommend

For out of the box server monitoring as well as layer 3 alerting for networking, ScienceLogic SL1 is not entirely suited to this discipline yet. It is, however, easy enough to make dynamic packs and collect information needed once the OIDs are imported and you have a few capable developers.

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The tool that keeps on evolving