ScienceLogic for MSP and Multi-Cloud
April 24, 2019

ScienceLogic for MSP and Multi-Cloud

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Overall Satisfaction with ScienceLogic

ScienceLogic is used by our IT Operations department. We use it to monitor our network and our system health. We also help clients use the product by providing dashboard visualizations to give them a birds-eye view of their system services and overall health.

Pros

  • Monitoring individual devices.
  • Creating notifications based on specific criteria.
  • Provides a great view of the environment, helping with discovery.

Cons

  • The interface could use some modernization.
  • Some items in the UI are hidden deep within menus or windows.
  • It has saved us money by providing us insight into issues before they become a problem.
  • We have had to dedicate resources for long periods of time to assist with troubleshooting.
  • The ability to view multi-cloud solutions in a single dashboard.
  • Creating runbook actions to notify our staff or restart services automatically when certain criteria are met.
ScienceLogic does a great job of providing insight into our environment and providing historical information that can be used to proactively make changes to a system before it becomes a problem.

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