ScienceLogic Review
April 24, 2019

ScienceLogic Review

Benita Proctor | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ScienceLogic

ScienceLogic is being used by my department. It addresses visibility into the servers that are managed in that department. We have also added it to manage our network devices. Once this is completed, we will have full visibility into our infrastructure. This will help when there is an issue, we will be able to pinpoint where the problem is located.

Pros

  • Automation.
  • Discovery. It is very easy to use.
  • Customer Service. We have a wonderful SME.

Cons

  • Knowledge Base
  • IT Services
  • Integration
  • Reduction of long outages
  • Enhancing our monitoring abilities
  • Dashboards for our TOC team
Yes - Microsoft SCOM. It was a business decision to have one of the organizations in the department to be on one platform. ScienceLogic was chosen to be the platform.
  • Adding Network Devices
  • Monitoring Websites
Currently, we are using both because ScienceLogic cannot handle Log Files or Web scripts.
ScienceLogic is well suited for finding problems. If several servers are alerting from the same Rack Location we can assume there is an issue with the Rack. It could be power, network, etc. We have just started adding in the Network. This will give us insight into if it was a network issue or a power issue. If we see issues with the network in other Racks that this network is connected to, then we can assume that it is a network issue. If it is just this one Rack, we can assume it is the Power.

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