Science Logic as an IT Admin
March 19, 2019
Science Logic as an IT Admin
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with ScienceLogic
We are using Science Logic to monitor a particular customer network and VoIP environment that has a global presence across multiple sites (400).
Pros
- Out of the box alerting and monitoring metrics.
- Ease of adding and deleting new devices to be monitored.
- Event handling and management.
Cons
- Topology mapping is not consistent.
- Automation policies have issues to run.
- Reporting is not easy.
- Dashboards are complex and need customization for basic requirements.
- It has had good feedback from customer and users.
- We have been able to successfully replace other monitoring products and mirror its capabilities and achieve more in ScienceLogic.
- There have been continuous software based issues where patches are being released but no solution is provided to problems raised.
Yes - SolarWinds
- Capture WAN uptime using IT services.
- Create a nested dashboard for ease of understanding.
- Create automated tickets and manual co-relation to assist in event management.
ScienceLogic is better than most of the tools but the event co-relation in CA Spectrum is still a lot better and can be replicated.
Evaluating ScienceLogic and Competitors
- Price
- Product Features
- Product Usability
- Product Reputation
Customer experience and product reputation. Cisco MSP uses ScienceLogic and thus provided a major positive impact during customer POC.
Not much.
Comments
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