SAP Integration Suite in a class of its own. It's very capable - if you know how to use it properly! | TrustRadius

Overall Satisfaction with SAP Integration Suite

Use Cases and Deployment Scope

We use the SAP Integration Suite "Portal" functionality with our European business. We also just started to use CPI for integration purposes.

Pros and Cons

Pros

Offers many functions under one umbrella.
It solved our problem of delivering a consistent look and feel for our customer/partner portal.

Cons

It can do better on availability.
If some advance notification can be provided on security patching plans, then we can be better prepared. Recently a security patch on the platform killed some function on our portal that used some older protocols - we couldn't test these as we didn't see the patch coming to avert this outage.

Return on Investment

We have an enterprise license so the options available are great. However, we are only using a very small fraction of our current subscription.
The skills required for deployments are still quite niche and hard to find.

Alternatives Considered

Azure Data Lake Storage and Azure Active Directory

Azure, SFDC, ServiceNow etc. are used by another part of the business.

Likelihood to Recommend

Well suited for cloud based apps. Not very well suited for hybrid deployments.

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