Item: SAP Integration Suite
Rating: 7
Author: Verified User

Overall Satisfaction with SAP Integration Suite

Use Cases and Deployment Scope

We are using SAP Integration Suite with our B2B tool across the whole sales organization (Customer Service department basically). We had the typical problem of management change and now we have punctual issues related with performance.

Pros and Cons

Pros

Updates are controlled by SAP
Monitoring of issues
Alerts of new functionalities

Cons

Speed inside the applications
Usability
User iteration

Return on Investment

Positive: User satisfaction
Positive: Customer satisfaction
Negative: External technical resources needed

Alternatives Considered

SAP SuccessFactors, SAP Core HR and Payroll and Global Learning Systems

We have a lot of experience with SAP products (since 2010 with R3), and now, we have selected SAP Integration Suite as the natural evolution of the SAP application software.

Other Software Used

Salesforce Commerce Cloud, Retail Pro, Magento Commerce, part of Adobe Commerce Cloud, Nextail Instinct

Likelihood to Recommend

SAP Integration Suite solutions are appropriate if you want to have a decentralized access to your info (files or applications) and your organization is working on decentralizing in different locations or countries. The cloud solutions are less appropriate if you are working with a very local organization or if you are working in a country without a good bandwidth.

Comments

Please log in to join the conversation

Accelerate your business with SAP Integration Suite!