Review of Paycor from a Finance Manager Perspective
August 20, 2021

Review of Paycor from a Finance Manager Perspective

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Modules Used

  • Learning Management System
  • Time & Attendance
  • Payroll & Tax Software

Overall Satisfaction with Paycor

Paycor was mainly used by our HR department to manage employee information, employee time, benefits, as well as leave requests. Paycor was also used organization-wide by employees to view previous and upcoming paystubs, pay rates, leave balance, and to submit leave requests. Paycor allowed for an easy approval system for leave requests that flowed simply from employee to supervisor.

Pros

  • Easy leave requests.
  • Readily view past paystubs.
  • Manage employee data.

Cons

  • Outlining Paycor charges.
  • Customer service.
  • Availability to answer questions.
  • Turnaround time on account updates.

Do you think Paycor delivers good value for the price?

Yes

Are you happy with Paycor's feature set?

Yes

Did Paycor live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paycor go as expected?

I wasn't involved with the implementation phase

Would you buy Paycor again?

No

  • Increased efficiency.
  • Freed up time for more strategic HR tasks.
  • Minimized but did not eliminate compliance risks.
The Paycor site is easy to navigate. The sections are clearly identified, and the employee information section is especially easy to view and update. I found viewing reports to be difficult, but this could be due to the delay in updating my account access. We found it hard to add access to certain accounts after the initial account setup.
Navigating the Paycor site is relatively simple and sections of information are clearly identified. Employees noted that leave requests were easy to find and leave balances were easy to view. Most days, it was extremely difficult to contact customer service and updates to user accounts took weeks/months to be reflected on the user side. Paying the Paycor invoices was difficult prior to ACH setup. Invoices were hard to view and required random approvals to pay.

Paycor Feature Ratings

Pay calculation
9
Off-cycle/On-Demand payment
9
Benefit plan administration
9
Direct deposit files
7
Salary revision and increment management
7

Comments

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