PagerDuty does it's duty and pages the appropriate person when you really need it.
Overall Satisfaction with PagerDuty
PagerDuty was used for routing notifications for oncall issues to the oncall person. This allowed the proper person to be notified when we had an production oncall issue.
Pros
- Ease of setting up schedules and routing rules
- Easy to setup rule overrides
- reliable and consistent
Cons
- Pricing could be better
- routing to the appropriate person
- reliability
- positive in that it allowed the appropriate person to be notified in a timely manner when we had a production impacting issue.
Do you think PagerDuty delivers good value for the price?
Yes
Are you happy with PagerDuty's feature set?
Yes
Did PagerDuty live up to sales and marketing promises?
Yes
Did implementation of PagerDuty go as expected?
Yes
Would you buy PagerDuty again?
Yes

Comments
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