NinjaOne does it all!
October 02, 2024
NinjaOne does it all!
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- Patch Management
- Endpoint Management
- Remote Access
- Ticketing
- RMM
Overall Satisfaction with NinjaOne
I use NinjaOne every day for users in the company to submit support tickets so we can resolve issues as well as check PC health and push out updates. The dash board will tell us when things need updating and we can see which computers are updated versus the ones that are not. It is nice to use NinjaOne to do my daily IT tasks and make sure people are taken care of.
Pros
- See computer health / updates needed
- Ticketing system for users to submit issues
- remote connection for helping users out.
Cons
- pricing for adding additional users could be lower
- saved time servicing computers
- saved time remoting into workstations to support
- saved time with tickets to know what problems are happening
this integrates with Splashtop and works well. I am happy with the integration and prefer it over Teamviewer. This is included in our subscription and works with a few clicks. Users can accept / deny the request and if no one is there we can still remote in. Makes servicing computers remotely easy too.
Do you think NinjaOne delivers good value for the price?
Yes
Are you happy with NinjaOne's feature set?
Yes
Did NinjaOne live up to sales and marketing promises?
Yes
Did implementation of NinjaOne go as expected?
Yes
Would you buy NinjaOne again?
Yes
Comments
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