NinjaOne has a Great RMM Offering That Keeps Getting Better!
March 20, 2024
NinjaOne has a Great RMM Offering That Keeps Getting Better!
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- RMM
- Ticketing
- Remote Access
Overall Satisfaction with NinjaOne
We use NinjaOne as our Remote Management platform. This allows us to maintain remote access to all machines in our environment as well as a jump box to access remote networks. We are also about to roll out the ticketing platform to replace our SharePoint system. My helpdesk would be very difficult without an RMM solution to use and NinjaRMM solves that problem.
Pros
- Installs from Intune with a high success rate
- Has a built-in ticketing system
- Offers other products like documentation
- Offers other products like backups
- Offers other products like MDM
Cons
- Reporting capabilities for machines could be better
- Provide a thumbnail image of the endpoint screen
- Allow the ticketing platform to integrate with Power BI
- Saved us substantial cost over its competitors
- Reduced wasteful spending on reinstalling software as tickets
- Provides free training to new technicians
NinjaOne offers the same feature set that the big players offer, for a fraction of the price. when looking at RMM solutions, there are several large companies out there that claim that they do everything well, but what we have found is that they often do many things, but not always well. We had a very low success rate with automated deployment using our MDM when using our previous RMM. NinjaOne just works.
Do you think NinjaOne delivers good value for the price?
Yes
Are you happy with NinjaOne's feature set?
Yes
Did NinjaOne live up to sales and marketing promises?
Yes
Did implementation of NinjaOne go as expected?
Yes
Would you buy NinjaOne again?
Yes
Comments
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