Good but some improvement needed
October 18, 2023

Good but some improvement needed

David Gauthier | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

NetSuite Financials

Modules Used

  • AdvancedFinancials
  • Advanced Project Module
  • OneWorld (multi-country and multi-currency)

Overall Satisfaction with NetSuite ERP

Primarily for managing invoicing and ap activities, as well as financial reporting. We use an external tool to send project and time tracking data which eventually gets translated into customer invoices.

Pros

  • Financials
  • Reporting
  • Inventory management

Cons

  • Suitesuccess methodology
  • Manufacturing
  • Faster invoicing
We projected fast growth and didn't want to change erps after a year

Do you think NetSuite ERP delivers good value for the price?

Yes

Are you happy with NetSuite ERP's feature set?

Yes

Did NetSuite ERP live up to sales and marketing promises?

No

Did implementation of NetSuite ERP go as expected?

Yes

Would you buy NetSuite ERP again?

Yes

There are some UI and product gaps that need to be improved
We have been generally getting poor results and very poor response times. Often the solution provided doesn't meet needs or is not accurate. Many hours are consumed for minimal results.
Anything to do with core financials is done really well. Project management could use some improvement in terms of managing the projects and due dates. Typically dragging a task on a Gantt chart would update dates in project management systems is a core feature, yet this isn't done in NetSuite. Also, manufacturing seems weak compared to other systems and typically has some gaps.

NetSuite ERP Feature Ratings

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