NetSuite works but is hard to configure and you have to pay resources to configue maintain and evolve it on top of the software cost itself
October 18, 2023
NetSuite works but is hard to configure and you have to pay resources to configue maintain and evolve it on top of the software cost itself
Score 5 out of 10
Vetted Review
Verified User
Software Version
NetSuite Enterprise Edition
Modules Used
- Demand Planning Module
- Manufacturing WIP & Routing
- OneWorld (multi-country and multi-currency)
- NetSuite CRM
Overall Satisfaction with NetSuite ERP
we are a manufacturer. using MRP and CRM.
Pros
- access to overall business data in one system
- customizable
Cons
- not intuitive
- you need a secret decoder ring to get to the correct data
- hard to support on your own. NetSuite channel structure pushes you to have to use thier partners
- slow to address issues like "Cant enter lead time >365 days"
- does not tell you what components you dont have early enough to take action
- it drives us to align processes
Salesforce is easier to use for sales people. NetSuite is hard to use but includes direct access to accout transaction details
Do you think NetSuite ERP delivers good value for the price?
Not sure
Are you happy with NetSuite ERP's feature set?
Yes
Did NetSuite ERP live up to sales and marketing promises?
No
Did implementation of NetSuite ERP go as expected?
No
Would you buy NetSuite ERP again?
No
Comments
Please log in to join the conversation