A useful project management tool
August 09, 2023

A useful project management tool

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

It has been used as a ticketing system withing my department. A very efficient way to communicate with stakeholders on multiple projects.

Pros

  • Project Taxonomy
  • Following status updates
  • Delegation of tasks

Cons

  • Streamline dashboard interface
  • Make support button more prominent
  • Enhance aesthetics of board icons
  • Easy to use
  • Time efficiency
It was very easy to navigate and use
I never escalated a support ticket and didn't know this was possible.

Do you think monday.com delivers good value for the price?

Not sure

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of monday.com go as expected?

I wasn't involved with the implementation phase

Would you buy monday.com again?

Yes

Good for assigning tickets with bespoke messages but not as useful for real-time chat as it lacks that function.

monday.com Feature Ratings

Project Management
8.0
Task Management
8
Resource Management
8
Gantt Charts
Not Rated
Scheduling
8
Workflow Automation
8
Team Collaboration
8
Support for Agile Methodology
Not Rated
Document Management
Not Rated
Email integration
8
Mobile Access
Not Rated
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Professional Services Automation
Not Rated
Quotes/estimates
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

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