Simple, intuitive and easy to set up but with great features under the hood.
August 08, 2023

Simple, intuitive and easy to set up but with great features under the hood.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

monday.com is used by multiple teams to fill the gap left by other project/task management products. The clear presentation of tasks and how these can be presented helps teams visualise their workloads, the ability to request and provide updates via the tasks keeping all the information in one place is very beneficial to us.

Pros

  • Clear presentation of data
  • Great updates of tasks with full formatting of emails etc being copied and not cropped/modified
  • Easy day to day digest of outstanding tasks
  • clear and easy to create dashboards

Cons

  • It can only support one level of sub tasks - meaning its not great for complicated projects with requires multiple sub task.
  • It cannot easily reference data already created in existing boards
  • Some of the functionality should be available for free without having to purchases additional addon apps
  • Easy set up projects due to templates and ease of use
  • Keeps info all in the same place and helps collating updates
  • Reduced the amount of other PM tools that were being used/trialled
Its clear and intuitive and just works, there is very little training needed to get up and going, however if you do need some help there is a wealth of easy to follow training available in different formats that users can use, many of these are self paced so no need to sign up to intensive training courses.
The Success managers are very diligent and helpful and keep in touch in the early days to make sure you make the most of your investment. They also offered access to dedicated training that allowed you to become certified on their product, this helped me to be able to support other members in the company on their selection of monday.com as a Task management tool.
monday.com has always been available and is generally very quick and responsive, we have had no complaints of it being slow or cumbersome to work with. Our experience is that it is very reliable and operates as designed with no concerns over performance or reliability. All the dashboards and boards always load and updates are timely.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

monday.com is great for organising projects and work when many of the members are not used to working with PM tools as it is easy to understand and allows for easy updates and great presentation of work during update meetings.

Teams that interact with many other teams or users find it a great way to track all the tasks in one common platform and gain meaningful updates. People feel the technology actually helps rather than its being an admin burden. Due to the clear presentation of data and what needs to be done.

monday.com Feature Ratings

Task Management
10
Resource Management
9
Gantt Charts
8
Scheduling
8
Workflow Automation
9
Team Collaboration
8
Support for Agile Methodology
8
Document Management
8
Email integration
9
Mobile Access
Not Rated
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Quotes/estimates
9
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

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