Good, but could be great!
June 18, 2023

Good, but could be great!

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

We use it to allocate graphic designers to job tasks as they come in.

Pros

  • Allocated artwork numbers for each job as they are created (with a third-party plugin).
  • Allows easy access to follow-up on jobs.
  • Automates our emails to send from the artwork system and integrates outlook.

Cons

  • Better notifications if automation fails.
  • The ability for formulas to be used as text fields.
  • Ability to send actual documents rather than links as email attachments.
  • Initial setup and learning curve: Implementing Monday.com may require some initial effort and training to set up the platform according to specific business needs and familiarize employees with its features.
  • Cost considerations: Depending on the subscription plan and the size of the organization, the cost of using Monday.com may be a factor to consider, especially for smaller businesses or those with limited budgets.
  • Enhanced project management: The platform provides a centralized hub for managing projects, allowing for easier collaboration, better task tracking, and improved project organization.
Additionally, while the interface is generally intuitive, there may be areas where users find it slightly less user-friendly or encounter some challenges in customizing certain workflows or boards to meet specific needs. Overall, Monday.com provides a decent level of usability, but there is still room for enhancement to make it more intuitive and user-friendly, especially for those who are new to the platform or have specific customization requirements.
I have not contacted Monday support yet.

Do you think monday.com delivers good value for the price?

Not sure

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Monday is well suited to our organization as we can easily see our active jobs in one place. We love the way it handles some emails, but we wold prefer to be able to send files as files and not links for the attachments. I would like to see if there would be some different options for viewing rather than just filtering.

monday.com Feature Ratings

Project Management
4.3
Task Management
6
Resource Management
5
Gantt Charts
Not Rated
Scheduling
3
Workflow Automation
5
Team Collaboration
7
Support for Agile Methodology
Not Rated
Document Management
1
Email integration
3
Mobile Access
Not Rated
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Professional Services Automation
Not Rated
Quotes/estimates
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

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