Easy to Use, Consolidated Information Platform
March 04, 2021

Easy to Use, Consolidated Information Platform

Austin B. Delaney | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

  • Cost savings - easier collaboration.
  • Increased productivity.
  • Quick employee adoption.
My division has been using monday.com for over a year with great success. It has allowed us to take the sticky notes, scattered conversations, and information from multiple areas and consolidate it into one easy to use platform. This has also allowed us to view due dates, track priority, and see overall product status at a glance.

Pros

  • Easy to use.
  • Feature-rich.
  • Great support.

Cons

  • Ability to move sub-items between parent-items.
monday.com has been built with ease of use in mind. Items are clearly and well described and allow even novice users to quickly gain an understanding of the platform. For items where users are unsure, monday.com also has numerous help articles, how-to videos, and a helpful support team to assist with any items they can't find on their own.
I have reached out to support a few times for non-critical items and have consistently had my issues resolved within 24 hours. Most of these issues were resolved over email with screenshots, and for more in depth issues a screen-share type of session was ample to get back on track. monday.com also follows up afterwards to make sure things are still working smoothly.
To date, I have experienced zero downtime with the monday.com platform. The reliability is important, as our projects don't take a day off. Being able to quickly look up statuses or items, especially while on customer calls where instant access is important, and monday.com consistently delivers. This keeps my team happy, which ultimately keeps the project and customer happy.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

It is particularly well suited for groups that are project-driven and may have resources that work across multiple projects simultaneously. The 'single pane of glass' UI of monday.com allows you to see each project individually, or all projects concurrently, to better manage resources as projects and deadlines ebb and flow.

monday.com Feature Ratings

Project Management
9.8
Task Management
10
Resource Management
10
Gantt Charts
10
Scheduling
10
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
Not Rated
Document Management
9
Email integration
10
Mobile Access
9
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Professional Services Automation
Not Rated
Quotes/estimates
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

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