Love Miro!
Updated May 05, 2025
Love Miro!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Miro
Quarterly planning and roadmapping for product teams supporting our brand properties. templates to run retrospectives, brainstorming for new roadmap ideas for our cdj digital teams.
Pros
- templates
- engagement
- jira integration
- ease of use
- ideation
Cons
- documenting robust technical processes- i think lucidchart might have leg up here
- quicker sync from jira updates to Miro in the program boards
- quicker planning cycles using templates to drive quarterly planning from 4 days to 2 days
- reduces work in jira and Miro like we did before creating more effencies and less manual error
jira integration
The integration with jira helps reduce manual effort from a quarterly planning perspective
it is clear what strategic objectives we have and how the product team structure can impact those business metrics. giving that north start view and then leaderships view on what work is in progress to move that needle
this is the enterprise tool- i prefer miro
Do you think Miro delivers good value for the price?
Yes
Are you happy with Miro's feature set?
Yes
Did Miro live up to sales and marketing promises?
Yes
Did implementation of Miro go as expected?
Yes
Would you buy Miro again?
Yes
Using Miro
- roadmap planning
- demo with remote people
- pi planning every quarter
- fun games
- integration with tables
- more real time integration with jira feature
- ideally scale to an enterprise license
Evaluating Miro and Competitors
- Integration with Other Systems
- Ease of Use
jira integration
Miro Implementation
- Implemented in-house
it was used for a small digital team to create quarterly templates then scaled accross ~150 ppl
- too many ppl in the same project making it clock
- our license issues locking us out often
55 - 55 in my team but there's about 4k w/ @whirlpool.com emails
2 - managaing boards and adding resouces
Miro Training
- Online Training
- In-Person Training
- No Training
yes it's very intuative overall
Configuring Miro
No - we have not done any customization to the interface
No - we have not done any custom code
Miro Support
| Pros | Cons |
|---|---|
Problems get solved Kept well informed Immediate help available Support cares about my success Quick Initial Response | Slow Resolution Poor followup Escalation required Need to explain problems multiple times |
not sure?
Yes - it was clocking when too many users (~150 ppl) were in it about 6 months ago. havent had the issue since then
andrew chang was the best support building a business case to scale to an enterprise license
Using Miro
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- all the templates you can search for
- freezing sections for folks dont move them on a call
Miro Reliability
Integrating Miro
- jira
- google
- confluence
- File import/export
- API (e.g. SOAP or REST)
n/a easy
Relationship with Miro
free unlimited when we were trying to scale to enterprise then paying for licenses was easy
Comments
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