Miro makes busines process mapping easy
October 17, 2024

Miro makes busines process mapping easy

Paul Berryman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We use Miro to map business processes across the entire organisation. We use some of the templates available to make it easy for us. The business processes can then be mapped to the technology. As the diagrams are easily shared, we find it eay to collaborate with many areas of the orgnaisation. We used to use Visio, but this is much easier.

Pros

  • Collaboration between team members
  • Ease of use - very simple interface
  • easy to add new people

Cons

  • Making the templates easier to find.
  • Making security easier to manage
  • Reducing cost so we can add more people.
  • We can now collaborate easily on digrams, which means it's easier and more cost effective.
  • Our teams are more connected and we have faster turn-arounds.
  • We don't need to email diagrams around and install software (like we did with Visio) we can easily collaborate in a web browser.
We use Miro in MS Teams and find it really easy for teams to collaborate. We can easily add links to share Miro boards with people.
Whiteboards make it really easy to draw sketches. We used to do this in a room with a physical whiteboard. Now we can do it online with people in different locations.
We prefer Miro for its ease of use, easy distribution and collaboration capabilities. Visio needed an installation, training and file sharing. Miro is much easier to onboard people. They seem to just get in and join the conversation easily.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

We use Miro to work between business units and IT to manage our business technology and business process mapping. Sometimes things can get a bit messy when working with complex diagrams. It would be nice to have more control on layers to keep things neat and tidy.

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