Item: Miro
Rating: 10
Author: Verified User

Overall Satisfaction with Miro

Use Cases and Deployment Scope

1) Knowledge base as supplement to Confluence - Our Confluence is very unstructured and difficult to manage. It is in many cases easier to keep the business or product knowledge in Miro 2) Product Ideation - We run and track the ideation sessions in Miro 3) Brainstorming and Workshop - many instances 4) Personal use - I often use Miro to create any graphs, mappings etc.

Pros and Cons

Pros

I love drawing/mapping features that allow me to quickly create diagrams, show dependencies, etc
Its quick - I do not need to learn Miro to use it. Any time during the meeting I can pick it up and easily make the notes or write down thoughts
Templates - it speed up work and synthesise information

Cons

I always struggle with level of zoom that I need to use to make Miro board looking good. I often start with to big frames and then struggle to navigate
Google Images seems to be quiet limited recently
Folders - would be good to have a folders (not views) to manage large volume of boards

Return on Investment

Improved communication and alignment
Improved efficiency (in my case)

Implementation Rating

I think same as other tools Miro needs to be managed. Used by multiple people in organization like ours where there are many similar use that can be adopted (Confluence, Figma, Google Workspace etc) its quiet easy to derail implementation. I would appreciate if Miro share more insights with their users on how to be most efficient in using Miro

Ease of Integration

I integrated it with JIRA and it is great experience. Also embedding Miro boards in Confluence which is super useful.

Collaboration

My team is located in Macedonia and Germany and I am based in UK. I am using MIRO for 90% of the meetings we run and the team knows that all our notes and knowledge is there.
It makes finding information process much faster and brings alignment. The fact that we can collaborate in real-time also activates the team and change the meetings into much more productive.

Alternatives Considered

Atlassian Confluence, Figma, Mural and Notion

Figma Jamboard - I hate Figma navigation. It is sometime difficult to find the right things. Mural - used some time ago but it generally was not that powerful as Miro Notion and Confluence were evaluated from knowledge base perspective. They offer much more features on that front but its easier to loose the track in it.

Key Insights

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Other Software Used

Atlassian Confluence, Jira Software, Figma, Amplitude Analytics, productboard

Likelihood to Recommend

In case of knowledge hub use case Miro is not different to other tools from the perspective of maintenance. Team easily can fall in the trap of creating similar boards or keeping the same information in multiple places. It always makes people to ask the question "Which board is the source of truth?"

Comments

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Miro review