Item: Mattermost
Rating: 8
Author: Verified User

Overall Satisfaction with Mattermost

Use Cases and Deployment Scope

We use Mattermost for centralized communication and collaboration across different teams during our forensic investigation for security incidents. It helps to share messages, file and collaborate in real time. It also helps to use various bots which helps to automate different tasks according to type of security incidents. It helps to keep a track of all incidents in real time.

Pros and Cons

Pros

Helps to automate repetitive tasks using bots
easy to use
communication becomes
helps to track things in real time

Cons

Can improve the scope of plugins.
The search option can be made better
Integration with more applications

Return on Investment

Improved productivity with better collaboration
Improved automation using bots
Tracking the tasks in real time

Ease of Integration

It provides various integrations with developer tools which reduces context switching between different tools. The integrations are easy to implement and the documentation is also pretty good which helps to implement with ease. It has improved our productivity and communications.

Key Insights

Do you think Mattermost delivers good value for the price?

Yes

Are you happy with Mattermost's feature set?

Yes

Did Mattermost live up to sales and marketing promises?

Yes

Did implementation of Mattermost go as expected?

Yes

Would you buy Mattermost again?

Yes

Likelihood to Recommend

It is very suited when different teams are involved in a particular task which helps them to collaborate easily. It also helps to use bots for repetitive tasks which helps to focus on critical tasks. The file sharing is also very smooth. It helps to track the status in real time which improves efficiency.

Mattermost Feature Ratings

Comments

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Great collaboration and communication tool