Marketo - the leader for marketing automation
Updated September 04, 2019

Marketo - the leader for marketing automation

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Standard

Modules Used

  • Marketo Lead Management

Overall Satisfaction with Marketo

Our entire organization is leveraging Marketo, and we have found it to be incredibly helpful in terms of putting processes in place and allowing us to refine our pipeline. We are now able to run basic, run-of-the-mill to advanced reports, manage our lead database, and run campaigns to generate more brand awareness and more importantly, drive more conversions for our sales team. In addition to that, the new ABM (account-based marketing) feature will allow us to cater our messaging to specific accounts/verticals, which resonates more with the target audience.

Pros

  • Allows our marketing team to provide more robust and granular insights into reporting.
  • Offers many templates for specific email campaign needs, including nurture, webinar, simple email blasts, and allows you to perform A/B testing.
  • Seamless Salesforce-Marketo integration, data syncs from one platform to the other within 5 minutes.

Cons

  • Difficult to set up unless free, hands-on resources are provided from Marketo. We had a hard time implementing this and establishing the first time sync to Salesforce.
  • Landing page and form templates are outdated and hard to work with. They have yet to roll out with renovations like they did with the email templates.
  • The pricing tiers they provided to us had large gaps in terms of pricing.
The winning factor as to why we selected Marketo over other alternatives like Hubspot was due to Marketo being a well known thought leader in the marketing automation industry, and that it was easier to set up different workspaces in 1 instance.
I'd recommend Marketo if you are looking for:

-A user-friendly platform. Marketo's broad array of new customizable email templates allows non-techies like me to produce flawless results without much intervention from graphic designers. It also provides an abundance of resources to help get you started.
-Accurate, scalable reporting. This has become an integral piece in our marketing automation needs, and Marketo really allows you to pull up email performance, email link performance, lead by source, etc.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
9
Dynamic content
7
Ability to test dynamic content
8
Landing pages
6
A/B testing
8
Mobile optimization
7
Email deliverability reporting
10
List management
10
Triggered drip sequences
8
Lead nurturing automation
6
Lead scoring and grading
8
Data quality management
6
Automated sales alerts and tasks
8
Calendaring
5
Event/webinar marketing
5
Social sharing and campaigns
4
Social profile integration
4
Dashboards
7
Standard reports
6
Custom reports
7
API
6
Role-based workflow & approvals
6
Customizability
7
Integration with Salesforce.com
9
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated

Learnings & Advice

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