Longtime Litmus user
August 19, 2022
Longtime Litmus user
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Litmus
We use it to test localized ongoing worldwide marketing campaigns out in various email clients and platform combinations. As each language varies in length and email apps change constantly, it helps decrease potential layout issues and display bugs. We also use it to increase deliverability and open rates by testing subject lines, pre-header text and spam filters.
Pros
- Email client previews
- Code analysis, flags mistakes
- Flags potential email deliverability issues
Cons
- Their built-in email templates may not always be up-to-date
- Some email client previews tend to lag more than others
- Adding analytics and spam testing can be a long process if your account isn't enterprise level
- saved time troubleshooting various Microsoft Outlook bugs
- helped improve deliverability by flagging spam and sender reputation issues
- get more detailed analytics like email client share and engagement by adding Litmus tracking to sends
Not applicable
Do you think Litmus from Validity delivers good value for the price?
Yes
Are you happy with Litmus from Validity's feature set?
Yes
Did Litmus from Validity live up to sales and marketing promises?
Yes
Did implementation of Litmus from Validity go as expected?
Yes
Would you buy Litmus from Validity again?
Yes
Litmus from Validity Feature Ratings
Litmus Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
No, we don't have the email volume to justify that expenditure.
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