Hootsuite is a time saver and makes my job easier!
Updated August 23, 2023

Hootsuite is a time saver and makes my job easier!

Chuck Blatt | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Hootsuite Pro

Overall Satisfaction with Hootsuite

I use Hootsuite to schedule and post all of my social media posts over several platforms. This helps me by allowing me to schedule in advance and not have to worry about posting daily. It also allows me to post over several platforms all in one place. It is a time saver since I can use the same text in one place. I schedule things weeks in advance and know I don't have to worry about it. It allows me unlimited scheduled posts since I am on the paid plan but it is worth the money. I used the free plan for a while but it didn't do enough for me. I am happy with it and I feel it is the best around. I have looked at others but I didn't feel like I needed them. Hootsuite also allows you to track your analytics and see what is working. They make suggestions on when to post too. There are more features that I don't use and I wish I had the time to learn to use them but my other job duties just don't allow the time. I highly recommend it!

Pros

  • Schduleing
  • Analytics
  • Cross platform

Cons

  • Make the calendar a little smaller so you can see more on the screen
  • It is a time saver for me and that is enough
Easy to use and does what I need it to and saves me time. All of that adds up to good software.
Mailchimp is great at newsletters and other things but for social hootsuite is the best.

Do you think Hootsuite delivers good value for the price?

Yes

Are you happy with Hootsuite's feature set?

Yes

Did Hootsuite live up to sales and marketing promises?

Yes

Did implementation of Hootsuite go as expected?

Yes

Would you buy Hootsuite again?

Yes

It is great if you want to schedule your social media in advance. It allows you to plan ahead and promote over several social media platforms. It is a time saver and worth the cost of the paid version. I couldn't live without this software. If you are small and not posting much then it might not be for you but if you are a regular poster then try it and you won't go back.

Hootsuite Feature Ratings

Listening/monitoring ()
Not Rated
8.5
Content planning and scheduling
10
Audience targeting
8
Content optimization
8
Workflow management
8
8.3
Automated routing and prioritization
8
Customer interaction histories
8
Bulk actions
9
8.0
Lead generation
8
Content marketing
8
Paid media management
8
Campaigns and promotions
8
9.0
Twitter
9
Facebook
9
LinkedIn
9
Instagram
9
Pinterest
9
YouTube
9
8.0
Campaign success analytics
8
Real-time tracking
8
Competitor analysis
8
9.0
Role-based user permissions & privileges
9
Mobile access
9

Hootsuite ROI and Support

I haven't had any issues with them and have been using it for years. They keep improving the product and it makes my life easier each time they do updates. I love that it saves me time and I can plan a week or even a month in advance. Everyone should try this to see if it works for them.
Simple and easy to use, and have never had any issues. We like how it saves me time and allows me to plan in advance. I plan on using this for as long as I can and will encourage others to use it too. If you haven't tried it you should. I hope my review is helpful to everyone.
  • Online Training
I learned everything I needed to work with the software.

Using Hootsuite

1 - Business development, marketing and social media.
1 - Marketing, social media and newsletters
  • Social media
  • Promotion
  • Retention
  • Schedule posts
  • More promotion
This saves me so much time I will never let it go.

Evaluating Hootsuite and Competitors

  • Integration with Other Systems
  • Ease of Use
Easy to use and does what I need
Nope. I would still pick them.

Hootsuite Support

It is a time saver and does what I need it to do. I couldn't do my job without this. Just this morning I scheduled two weeks' worth of posts in about 30 minutes. If I didn't have to do this and I had to post daily I would waste a lot more time. I recommend this to anyone who posts a lot.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
No escalation required
Support understands my problem
Support cares about my success
Quick Initial Response
None
no, didn't need it
They always answer my questions and I don't need much support

Using Hootsuite

ProsCons
Like to use
Relatively simple
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
None
  • scheduling
  • none
Yes - I use the desktop version

Hootsuite Reliability

It does more than I need.
Always there when I need it.
No issues with the software.

Upgrading Hootsuite

Comments

More Reviews of Hootsuite

  1. Home
  2. Social Media Management Tools
  3. Hootsuite Reviews
  4. User Review of Hootsuite