Inexpensive and easy to use
May 24, 2023

Inexpensive and easy to use

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Exclaimer Cloud - Signatures for Office 365

Overall Satisfaction with Exclaimer

Great system for creating uniformed email signatures across the business. As soon as a team gets more than 2 or 3 people it's difficult to maintain a consistent signature across the business. Exclaimer fixes that problem and allows you to add marketing elements to each signature.

A great way to get a consistent and professional look to your email signatures.

Pros

  • Consistent Signatures for a professional look
  • Ensure the right contact information is available to your clients
  • Allows the addition of regulatory requirements to be added as a footer to every email sent

Cons

  • Signatures added to mobile devices after the email is sent means you often get users sending emails with 2 signatures, their personal one and the corporate one. Nothing screams unprofessional like "Sent from my iPad" followed by a corporate signature
  • Integration with Outlook is relatively painless but some images don't appear as they should
  • Users that have multiple signatures for different internal brands can cause issues particularly when sending from a mobile device
  • Simplifies signature management
  • Ensures users signatures are sending the correct message (including job title)
  • Ability to run marketing campaigns to existing and potential clients without coming across as intrusive
We've put it in to a number of our clients. With an initial overhead getting it setup, which is relatively painless, it then runs itself.

The only tweaks we do are adjustments to the signature design on making changes for times of year or particular marketing events.

I wouldn't say we've benefitted from it but we haven't experienced any problems either which I suppose is the important bit.
I've not used other similar products beyond manually creating individual signatures. Or using Microsoft Exchange to tag a basic footer onto every email sent.

Exclaimer is simple to use and inexpensive. We have no desire to seek out alternatives at the moment.

Do you think Exclaimer delivers good value for the price?

Yes

Are you happy with Exclaimer's feature set?

Yes

Did Exclaimer live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Exclaimer go as expected?

Yes

Would you buy Exclaimer again?

Yes

Well suited to large organisations looking for a consistent signature across the business

It adds less value for smaller businesses but is inexpensive and still provides a professional look across the company

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