Survey
November 14, 2024

Survey

Angie Greathouse | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with e-automate

Day to day operations. Entering meters, billing contracts, applying payments, entering service calls, supply orders, ordering parts

Pros

  • Collecting meters
  • billing
  • dispatch

Cons

  • contracts
  • past due accounts
  • automated meters collections are amazing and save so much time
  • PO processor is wonderful
  • auto closing service tickets saves us an additional employee

Do you think e-automate delivers good value for the price?

Yes

Are you happy with e-automate's feature set?

Yes

Did e-automate live up to sales and marketing promises?

Yes

Did implementation of e-automate go as expected?

Yes

Would you buy e-automate again?

Yes

e-automate is very user friendly and has so many capabilities. I would highly recommend it. I have been using it for many years and it has improved greatly. And you are able to suggest improvements that they take into consideration for future changes. They offer many options for help and training for new employees as well

Comments

More Reviews of e-automate

  1. Home
  2. Field Service Management Software
  3. e-automate Reviews
  4. User Review of e-automate