TrustRadius: an HG Insights company

Sales Force Optimization

Score7.9 out of 10

8 Reviews and Ratings

What is Sales Force Optimization?

The Inventory & Distribution Management (IDM) system, developed by Seamless Distribution Systems, is designed to optimize sales force and automate retail operations for Mobile Network Operators (MNOs) in the telecommunications industry. The vendor claims that IDM is a comprehensive solution tailored for Sales and Distribution Managers, Supply Chain Managers, Retail Operations Managers, Inventory Managers, and Field Force Managers in the telecommunications industry. According to the vendor, IDM aims to streamline sales distribution processes, improve inventory management, and enhance overall operational efficiency.

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Categories & Use Cases

Top Performing Features

  • Inventory tracking

    The software syncs orders and stock to maintain a real-time picture of inventory and supports multiple methods such as LIFO and FIFO.

    Category average: 8.4

  • Bill of materials management

    The software can create and manage BOMs based on orders.

    Category average: 8.2

  • Accounting integration

    The software integrates with accounting software for more comprehensive bookkeeping.

    Category average: 8

Areas for Improvement

  • Barcode scanning

    The software offers UPC creation and scanning capabilities or integrations for tracking inventory.

    Category average: 7.3

  • Item kitting

    Items can be bundled and sold together in a kit, and the software will automate the necessary tracking and fulfillment steps to manage each individual item.

    Category average: 6.9

  • Location management

    The software can track multiple goods across multiple locations.

    Category average: 8.3

Sales Force Optimization in Auto Industry

Use Cases and Deployment Scope

To capture customer leads, follow them up and update the status of the enquiries, convert them into opportunities, and finally convert them into sales where we update the details of the customers, the product that the customer enquired for. Also to store the customer data and use them for future analysis.

Pros

  • Storing Data
  • Creating Multiple User IDs
  • Retrieving the data with ease

Cons

  • Adding dashboards to draw analysis
  • Sometime it takes too much time to load and even crashes
  • Integrating with other database software and visualization tools

Return on Investment

  • analyzing the existing leads
  • conversion rate has been increased by around 15% from the old leads
  • Tracking the manpower attrition rate

Alternatives Considered

Zoho Assist, SAP Analytics Cloud and Freshworks Neo

Other Software Used

Qlik Sense, Google Sheets, Google Slides, Oracle Analytics Server, Anaconda, LinkedIn Premium Career