Cisco 500 Series Headset Review
December 05, 2023
Cisco 500 Series Headset Review

Score 8 out of 10
Vetted Review
Verified User
Software Version
Cisco Headset 500 Series
Overall Satisfaction with Cisco Headsets
Cisco Headsets are used in different ways based on the specific end user. We have end users who connect the headsets directly to their computer, others who connect directly to their phone, and several who use the multi base for connection to their desk phone, computer, and mobile phone simultaneously. Cisco Headsets are managed through the Cisco Control Hub.
Pros
- Noise cancellation
- Management of devices through Control Hub
- Compatibility with a wide range of devices
Cons
- A single on-ear option is needed in the portfolio
- Options for mobile workers (agile for mobile smart phone users)
- More competitive pricing
- Call quality improvement
- Devices for every user space, very flexible
- Compatible with other existing investments
In comparison to the other products evaluated, the overall administrative and end user experience of the Cisco Headsets is superior. Cisco Headsets are built for use not exclusively, but with intention, on being used in conjunction with Cisco desk phones or applications. I have found that the Jabra device provides a great option for ear clip requirements.
Do you think Cisco Headsets delivers good value for the price?
Yes
Are you happy with Cisco Headsets's feature set?
Yes
Did Cisco Headsets live up to sales and marketing promises?
Yes
Did implementation of Cisco Headsets go as expected?
Yes
Would you buy Cisco Headsets again?
Yes
Comments
Please log in to join the conversation