Discover the unknown value in your process
May 01, 2025

Discover the unknown value in your process

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Celonis

Celonis is used in all major processes in my organization to get transparency and to analyse and optimize the process. Celonis is also used in achieving process standardization, Proactive alerts, deviation flagging, Business Executive dashboarding and is now an integral part of our organization. We are specifically focusing on cross functional points of the process, which are usually the bottlenecks. We are also now focussing on mapping these end-to-end processes to achieve further improvements.

Pros

  • Helps to obtain a clear understanding of the process execution by bringing utmost transparency in the process
  • Provides functionalities to act proactively to avoid delays and further causes of process deviations and bottlenecks
  • Aids to standardize end-to-end processes.
  • Functionality to connect to multiple systems in the IT Architecture and hence achieve efficient and fluid process executions.

Cons

  • Documentation of the features in Celonis needs to updated regularly
  • Customizable low-code setup for standard Organizational processes
  • Better support for End-to-End process documentation
  • 27+ implementations
  • >100% ROI
  • 400+ Users
Celonis provides a very stable environment and ability to connect to multiple source systems. The Integration to the other applications, ability to perform the most recent trends in field of Process Mining, such as OCPM , to uncover and present closer to reality perspective of the process executions is second to none. Celonis caters to all users of Process Mining, such as the business executives, Analysts, Engineers and provides abundance of features to unlock value

Do you think Celonis delivers good value for the price?

Yes

Are you happy with Celonis's feature set?

Yes

Did Celonis live up to sales and marketing promises?

Yes

Did implementation of Celonis go as expected?

Yes

Would you buy Celonis again?

Yes

Celonis caters different needs of different business involved in the process. It is extremely useful for Process Analysts to delve into the process for identifying root cause of Pain points. It supports to get an overview of key metrics for Management. It helps to standardize and redesign processes. Identify dependencies of a single entity and aids to understand the impact of an entirely different vertical onto to the current focus of analysis. The Object Centric visualizations and Process Adherence Manager gives a great digital twin of the processes in the Organization.

Celonis Feature Ratings

Process Mining
9.2
Data Connection
10
Process Discovery
10
Visual Process Representation
9
Process Variants
10
Performance Metrics
9
Process Mining Algorithms
9
Root Cause Investigation
8
Process Optimization
9
What-if Analysis
Not Rated
Process Compliance and Audit
9

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