Item: Celonis
Rating: 8
Author: Verified User

Overall Satisfaction with Celonis

Use Cases and Deployment Scope

We identified the processes with the biggest opportunities from eliminating waste, having [a] direct link to our working capital and spend reduction, mostly related to daily operations. We focused on timely payments, 3-Way-Match together with change analysis till the moment of invoice payment, debit balances, and addressing late deliveries. We are now starting to realize the benefits set at the beginning of our journey.

Pros and Cons

Pros

Interactive model of analysis.
Multiple dashboard building models.

Cons

Notifications to users highlighting the risk on KPI change.

Return on Investment

Cash recovery.
Working Capital optimization.
Deeper insight into process flow.

Alternatives Considered

Microsoft Power BI

Celonis offers process mining and more extensive report building. By enabling the teams and the users, we are able to create the analysis ourselves without engaging architects experienced already, as we do with Power BI. It also gives us great visibility over the processes' flows enabling us easily identify and quickly the gaps or waste.

Key Insights

Do you think Celonis delivers good value for the price?

Not sure

Are you happy with Celonis's feature set?

Yes

Did Celonis live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Celonis go as expected?

Yes

Would you buy Celonis again?

Yes

Likelihood to Recommend

For the use case where we look at items posted with different exceptions already addressed during [the] invoice process, we can't use Celonis for anything other than analysis of those exceptions and trying to identify the root causes of the exceptions - no automation nor preventive or reactive actions are possible without duplicating the work as we are working on the same items. Well, suited is on identifying credit notes creating [a] debit balance that need to [address] for refunds.

Comments

Please log in to join the conversation

Our journey with Celonis