Beehive Review
November 17, 2023

Beehive Review

Wanda Kasten | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • b-hive Communicator

Overall Satisfaction with Broadvoice

Broadvoice (Beehive) is our telephone system that we use in our Independent Insurance Agency. I think our only problem is NOT being able to have a Favorites List (frequently used numbers).

Pros

  • Ease of setting up out of office messages

Cons

  • frequently used numbers
  • NOT having frequent numbers stored

Do you think Broadvoice | GoContact delivers good value for the price?

Yes

Are you happy with Broadvoice | GoContact's feature set?

Yes

Did Broadvoice | GoContact live up to sales and marketing promises?

Yes

Did implementation of Broadvoice | GoContact go as expected?

Yes

Would you buy Broadvoice | GoContact again?

Yes

It's a great product for small offices.

Broadvoice | GoContact Feature Ratings

Multi-level Interactive Voice Response (IVR)
6
Directory of employee names
5
Call recording
8
Call park
4
Call screening
8
Message alerts
6
Business SMS/External Messaging
7
Online Fax
Not Rated
Voicemail Transcription
9
Mobile app for iOS
8
Mobile app for Android
Not Rated
High quality audio
9

Comments

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