Broadvoice is great for remote operations
February 23, 2023

Broadvoice is great for remote operations

Bob Mandell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • b-hive Communicator

Overall Satisfaction with Broadvoice

Broadvoice gives us the ability to work remotely while still having a home office phone. Our team can access their phone messages without using their personal mobile phones which improves personal privacy. Since our work sometimes requires travel this a particularly helpful feature.

Pros

  • get calls faster
  • promotes privacy.
  • easy to use

Cons

  • none
  • ease of use
  • headquarters number
  • staff privacy
  • Allows us to look larger than we are
Only looked at Broadvoice

Do you think Broadvoice | GoContact delivers good value for the price?

Yes

Are you happy with Broadvoice | GoContact's feature set?

Yes

Did Broadvoice | GoContact live up to sales and marketing promises?

Yes

Did implementation of Broadvoice | GoContact go as expected?

No

Would you buy Broadvoice | GoContact again?

Yes

business travel
remote office but still have a headquarters number

Broadvoice | GoContact Feature Ratings

Hosted PBX
Not Rated
Multi-level Interactive Voice Response (IVR)
10
Directory of employee names
Not Rated
Answering rules
Not Rated
Call recording
Not Rated
Call park
Not Rated
Call screening
10
Message alerts
Not Rated
Business SMS/External Messaging
Not Rated
Online Fax
Not Rated
Voicemail Transcription
9
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated
High quality audio
Not Rated
High quality video
Not Rated
Calendar integration
Not Rated
Meeting initiation
Not Rated
Record meetings / events
Not Rated
Desktop sharing
Not Rated
Live chat
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated
Centralized communications management
Not Rated
Team messaging
Not Rated
Team document sharing
Not Rated
Call and meeting analytics
Not Rated

Comments

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