Item: Brightmine
Rating: 7
Author: Verified User

Overall Satisfaction with Brightmine

Use Cases and Deployment Scope

I use the platform to review precedents, best practices, and various articles before making decisions in my organization. When reviewing policies, I often use Brightmine as a checker before publishing changes. International options are also helpful for a multinational organization. It is a valuable tool and particularly insightful for the more junior members of our team.

Pros and Cons

Pros

The search function makes content easy to find.
The platform is user friendly.
The induction with the customer service team was really valuable.

Cons

International content could be expanded.
Hot topics newsletter would be useful.
Potentially a more detailed platform for more senior practitioners using the site.

Return on Investment

Time saved on training junior colleagues.
Reduces external legal expenses as we can check Brightmine first before going out for advice.
Allows mid senior colleagues to check things before consulting management.

Key Insights

Do you think Brightmine delivers good value for the price?

Not sure

Are you happy with Brightmine's feature set?

Yes

Did Brightmine live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Brightmine go as expected?

Yes

Would you buy Brightmine again?

Other Software Used

Intel Artificial Intelligence (AI) and Deep Learning Solutions (Intel Nervana)

Likelihood to Recommend

For junior colleagues who need help drafting letters, the frameworks are great and really help them formulate succinct and compliant letters. The article content explaining legal backgrounds is also helpful. For more experienced team members, the information is less useful as it is what we would expect. More case studies and examination of recent judgments and analyses could be better used for these users.

Comments

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Useful tool for Junior colleagues.