Item: Avalara
Rating: 9
Author: Verified User

Overall Satisfaction with Avalara

Use Cases and Deployment Scope

Avalara is the gold standard for managing tax compliance in many districts couldn't do without it. We utilize cert capture to manage tax exemptions as it is an ever changing landscape with tax laws and court cases making the decisions outside of our ability to manage those changes. Avalara makes compliance possible.

Pros and Cons

Pros

Tax Compliance
Exemption Capture
Tax code changes

Cons

Pricing model
refinement of cert capture UX

Key Insights

Do you think Avalara delivers good value for the price?

Yes

Are you happy with Avalara's feature set?

Yes

Did Avalara live up to sales and marketing promises?

Yes

Did implementation of Avalara go as expected?

Yes

Would you buy Avalara again?

Yes

Return on Investment

staff has not changed, hours have gone up, but we realized how out of compliance we were
filing returns are easier

Usability

some UX changes could make the experience better as well as tighter integration with cert capture and visibility back to ERP with certs on file.

Likelihood to Recommend

Well suited for tax compliance for any size company

Avalara Feature Ratings

Comments

Please log in to join the conversation

Bobby Sands
(Vendor Representative) commented 4 years ago
Thank you for taking the time to share your experience with us. We work hard to deliver a reliable solution, and we are so excited to read that you consider our products the gold standard. We look forward to continuing to serve you!

Avalara is the Gold Standard for Tax Compliance

Modules Used