Item: Avalara
Rating: 10
Author: Edward Wu

Overall Satisfaction with Avalara

Use Cases and Deployment Scope

We currently use Avalara to file our sales tax returns. Avalara is a very helpful program that saves us a lot of time when filing sales tax. Since we sell in almost all 50 states, it is hard to keep up with the changing tax laws and tax rates. Therefore partnering with Avalara takes the guesswork out of are we charging the right tax amount to our customer. Avalara is a good product that can benefit companies of all sizes.

Pros and Cons

Pros

calculating sales tax
updating tax rates
filing returns

Cons

there are some localities that Avalara says needs to be a certain rate while the customer says it should be another rate

Key Insights

Do you think Avalara delivers good value for the price?

Yes

Are you happy with Avalara's feature set?

Yes

Did Avalara live up to sales and marketing promises?

Yes

Did implementation of Avalara go as expected?

Yes

Would you buy Avalara again?

Yes

Return on Investment

saved time on sales tax filing

Usability

Easy to use

Likelihood to Recommend

Avalara is appropriate for businesses of all sizes. They offer many different services that all companies can benefit from to some extent when they use Avalara.

Avalara Feature Ratings

Comments

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Bobby Sands
(Vendor Representative) commented 4 years ago
Hi Edward, thank you for taking the time to share your experience using Avalara. We work hard to deliver our customers the best service possible, and we’re grateful for the opportunity to work with you.

A helpful program that takes the guesswork out of tax filing

Modules Used