This product saves us money and time!
November 17, 2020

This product saves us money and time!

Deborah Greene-Phalen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax
  • Returns

Overall Satisfaction with Avalara

We use Avalara to calculate our sales taxes and to process our sales tax returns and submit to the proper authorities.

Pros

  • Customer Service is quick and helpful, and don't let you off of the phone till you are happy.
  • Making an appt with my rep is easy to talk with him and get any answers I may need.

Cons

  • Continuity of my company's rep so that a relationship can be cultivated.
  • Saved me so many hours, and allows me to use my time for more productive/money making activities than filling out returns and updating tax tables.
Once set, up, you just have to remember when you add a product to add it to the what we sell tab.
I love that it saves me the 5-6 hours of checking my tax rates in all the different places we service twice a month. So worth the money.

Avalara Feature Ratings

Type of tax
10.0
Sales and Use Taxes
10
Cross-border Taxes
Not Rated
VAT / GST Taxes
Not Rated
Energy and Fuel Taxes
Not Rated
Tax Reporting & Compliance
9.4
Geolocation for Tax Assessment
10
3rd-Party Software Integrations
6
Tax Data Reporting
10
Compliance Administration Management
10
Tax Exemption Processing
10
Tax Document Management
10
Complex Tax Scenario Management
10

Comments

  • Bobby Sands | TrustRadius Reviewer
    Bobby Sands
    (Vendor Representative) commented 5 years ago
    Deborah, thank you for taking the time to share your experience using Avalara AvaTax and Returns. We appreciate your feedback, and we’re grateful for the opportunity to work with you.

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