Avalara sales and use tax software | TrustRadius

Overall Satisfaction with Avalara

Use Cases and Deployment Scope

The Tax Department utilizes Avalara for sales tax return compliance and exemption certificate management.

Pros and Cons

Pros

Accurately files tax returns.
Validates exemption certificates.
Customer support.

Cons

Legal entity management.
State tax rate update communication.

Return on Investment

I no longer have to manage state and local tax rate changes and update them in my systems.
Tax return notice tracker and management are great.

Implementation Rating

8

Planning ahead and working with internal and external Avalara advisors.

Systems Integrated With

Navision
Salesforce
Zuora

Pretty easy on the Avalara side and more difficult with internal ERP systems.

Usability

10

Well supported and ease of navigation within the software package.

Alternatives Considered

I haven't utilized other software packages for sales and use.

Likelihood to Recommend

More appropriate for entities that have tax compliance requirements in numerous states. Also if you have tax-exempt or reseller customers.

Avalara Feature Ratings

Comments

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Bobby Sands
(Vendor Representative) commented 7 years ago
Daniel, thank you for sharing about your experience with Avalara, we're happy to hear it's been positive. We are committed to offering a reliable and easy-to-use solution, and we look forward to continuing to serve you. If you have any additional comments you’d like to share, please contact customercare@avalara.com.