Happy with Avalara!
May 10, 2019

Happy with Avalara!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax

Overall Satisfaction with Avalara

We utilize Avalara for our sales and use tax compliance on the purchasing and accounts payable side of our company.

Pros

  • Listening to customer needs and providing insight
  • Being persistent in ensuring the solution works and is adaptive to client's particular needs
  • Customer Support

Cons

  • Really happy with Avalara at the present time
  • Much higher compliance and accuracy
Great interaction with implementation team.
  • Concur
This is still a challenge based upon Concur's product roadmap.
Easy to use; great interface; modern look and feel.
Sovos for TIN Verification. Currently Avalara has a more in-depth product suite.
It is really suited for companies that enjoy automation and prefer to spend time in front office vs. back office processing.

Avalara Feature Ratings

Sales and Use Taxes
10
Geolocation for Tax Assessment
10
3rd-Party Software Integrations
5

Comments

  • Bobby Sands | TrustRadius Reviewer
    Thank you for sharing about your experience with Avalara, we're happy to hear it's been positive. We are committed to offering a reliable and easy-to-use solution, and we look forward to continuing to serve you. If you have any additional comments you’d like to share, please contact customercare@avalara.com.

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