Just Do It!
January 30, 2025
Just Do It!
Score 9 out of 10
Vetted Review
Verified User
Software Version
Distribution
Modules Used
- FInancial Management Suite
- DIstribution Management Suite
- Project Accounting Suite
- Customer Management Suite
- Field Services
Overall Satisfaction with Acumatica
I am the System Administrator. I use it to maintain our business processes, build all reports, connect 3rd party software via API, etc. We are an AV System Integrator. Sales, Service, Design.
Pros
- Connectivity to other software via API
- Low Code No Code
- Ease of Use
Cons
- Need a few more options for dashboard visuals
- Better email response handling
- Connect Projects to Sales Orders OOB
- We have been able to consistently take our business from 19M to 45M over 10 years while maintaining a low overhead of key users in critical data entry departments.
- Using workflow engine to create stop gaps in CRM and other areas...to prevent users from selecting incorrect stages or next steps.
- Support Ecosystem with Acumatica is great. Our VAR is readily available and they will escalate to Acumatica support as needed.
12+ months
Internally, our users can quickly find the data they need fast, due to the ability to create dashboards specific to their role. Externally, we can provide our customers with detailed or summary information on a Project by Project basis. It makes us look good.
We use Acumatica to manage all end-to-end processes. From CRM through Project Billing and beyond.
- NetSuite ERP and Microsoft Dynamics 365 Field Service (FieldOne)
Do you think Acumatica delivers good value for the price?
Yes
Are you happy with Acumatica's feature set?
Yes
Did Acumatica live up to sales and marketing promises?
Yes
Did implementation of Acumatica go as expected?
No
Would you buy Acumatica again?
Yes
Comments
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