ERP Admin
January 30, 2025

ERP Admin

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

General Business

Modules Used

  • FInancial Management Suite
  • DIstribution Management Suite

Overall Satisfaction with Acumatica

We use it in Finance and Operations. It addresses accounting particularly AP, AR, and journal transactions. It works for us to also gather information by creating reports and inquiries. It helps in supply chain managing order to cash and purchase to payments.

Pros

  • Import Scenario it helps being in loads of various data into the system
  • Generic inquiry very helpful and user friendly in gathering data and generating reports
  • Dashboard it helps in identifying and tracking important info for the company

Cons

  • Upgrade to new version due to customizations makes it harder to facilitate and update
  • The use of AI to help automate more workflows and help in trouble shooting daily issues
  • It has improved how we communicate with. Vendor’s and customers and the Efficiency and accuracy of data transaction
12+ months
Accuracy and efficiency of invoicing and configuration of customer master and customer class.
It meets our needs in finance and does the functions of Purchasing, EDI, and a lot more.

Do you think Acumatica delivers good value for the price?

Yes

Are you happy with Acumatica's feature set?

Yes

Did Acumatica live up to sales and marketing promises?

Yes

Did implementation of Acumatica go as expected?

No

Would you buy Acumatica again?

Yes

There are a lot of good things in this ERP software. It is user friendly and flexible in many ways. It improves workflows and can can automate processes with the use of business events and many more. It is well suited for small to mid size manufacturing companies. E-commerce type of business as well. Also does project accounting as needed for a different industry.

Acumatica Feature Ratings

7.9
Accounts payable
8
Accounts receivable
8
Global Financial Support
8
Primary and Secondary Ledgers
8
Journals and Reconciliations
8
Configurable Accounting
8
Standardized Processes
7
8.0
Billing Management
8
Cash and Asset Management
8
Travel & Expense Management
8
Budgetary Control & Encumbrance Accounting
8
Period Close
8
8.0
Inventory tracking
8
Automatic reordering
8
Location management
8
8.0
Pricing
8
Order entry
8
Credit card processing
8
Cost of goods sold
8
Order Orchestration
8
7.3
Pay calculation
7
Benefit plan administration
7
Direct deposit files
8
9.0
Dashboards
9
Standard reports
9
Custom reports
9
6.0
API for custom integration
6
Plug-ins
6
7.0
Role-based user permissions
7
Single sign-on capability
7
5.0
Award Lifecycle Management
5
Project Financial Management ()
Not Rated
6.0
Project Planning and Scheduling
6
Task Insight for Project Managers
6
Project Mobile Functionality
6
Definable Resource Pools
6
7.8
Bids Analyzed and Compared
8
Contract Authoring
7
Requisitions-to-Purchase Orders Integrated
8
Supplier Management
8
6.4
Risk Repository
7
Control Management
7
Control Efficiency Assessments
7
Issue Detection
5
Remediation and Certification
6
6.0
Transportation Planning and Optimization
6
Transportation Execution Management
6
Trade and Customs Management
6
Fulfillment Management
6
Warehouse Workforce Management
6
7.0
Production Process Design
7
Production Management
7
Configuration Management
7
Work Execution
7
Manufacturing Costs
7
7.0
Forecasting
7
Inventory Planning
7
Performance Monitoring
7
7.0
Proposal Management
7
Product Master Data Management
7

Using Acumatica

100 - Finance and operations
2 - Experience in ERP management
  • Accountjng
  • Finance
  • Operations
  • ACcounting
  • General ledger
  • EDi
  • Reports
  • AI
  • Ecommerce
Because it is useful and the company needs it.

Evaluating Acumatica and Competitors

Not Sure
  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
Take into consideration flexibility and complexity versus rigid ERP system

Acumatica Implementation

Not implemented well enough as needed and recquired.
  • Implemented in-house
Change management was a minor issue with the implementation
  • Preparation
  • Understanding

Acumatica Support

Acumatica support is one of the best in my experience with other ERP systems
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes
Yea, they go overboard when needed. So our system won’t shut down and users are able to log in the next morning. Overnight fix byv3rd level suppprt

Using Acumatica

Once you learn Acumatica it has a lot good functions.
ProsCons
Like to use
Easy to use
Well integrated
Quick to learn
Feel confident using
Unnecessarily complex
Requires technical support
Lots to learn
  • Import scenario
  • Approval
  • General ledger
  • Customization
Yes - Works well

Comments

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