Excellent customer service and support, especially important for new email list builders
September 06, 2021
Excellent customer service and support, especially important for new email list builders

Score 9 out of 10
Vetted Review
Verified User
Software Version
Small Business
Overall Satisfaction with ActiveCampaign
As someone who just started an email list, Active Campaign had been very intuitive to use. I’ve tried free email marketing software such as Mail Chimp or MailerLite but it does not offer as much automation and tracking of data. On top of that, they have excellent customer service. Able to talk to a real human, and helped me to understand my metrics, and gave me strategies to continue to grow my list. Would highly recommend it to anyone who is just starting out with having an email list.
Pros
- A little complicated to first get started, a lot of different options and buttons.
Cons
- Tutorial for beginner users
- “Hands off” automated email campaigns that continue to nurture my audience
Do you think ActiveCampaign delivers good value for the price?
Yes
Are you happy with ActiveCampaign's feature set?
Yes
Did ActiveCampaign live up to sales and marketing promises?
Yes
Did implementation of ActiveCampaign go as expected?
Yes
Would you buy ActiveCampaign again?
Yes

Comments
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