Community insights
Pros
Customizable Platform: Reviewers appreciated that Zype is customizable and open to feature suggestions. Some users found the platform very adaptable, making it easy to reorganize playlists and manage content.
Outstanding Customer Service: Reviewers reported that Zype's customer service was exceptional, with quick response times and knowledgeable support representatives who guided them through complex processes. Users found everyone they dealt with after signing their contract an absolute pleasure to work with - kind, caring, helpful, and patient.
Metadata Capabilities: Users liked Zype's metadata capabilities as they allowed them to store all information in one place for easy management of metadata around videos. Additionally, some reviewers appreciated the ability to categorize videos and build playlists easily using these capabilities.