#1 most frequent
United States of America
59.9%615 installations of 1,026
What is Zscaler Internet Access?
Zscaler Internet Access™ (ZIA) is a secure web gateway (SWG), delivering cloud native cyberthreat protection and zero trust access to the internet and SaaS apps.
Categories & Use Cases
Media
Screenshot of an overview of Zscaler Internet Access (ZIA), a cloud native security service edge (SSE) solution that builds on a decade of secure web gateway leadership. Offered as a scalable SaaS platform through Zscaler's security cloud, it replaces legacy network security solutions, preventing advanced attacks and data loss with a comprehensive zero trust approach. ZIA is integrated into the Zscaler Zero Trust Exchange™ to provide superior defense-in-depth, secure connectivity, end user experience, and administrative visibility and control.
Top Performing Features
Endpoint Detection and Response (EDR)
Continuous monitoring and response to advanced internet threats by endpoint agents.
Category average: 9.4
Segmentation Leveraging
The ability to reduce the impact of an external attack by restricting the access of specified accounts, applications, or services during an attack.
Category average: 8.5
Network Topology Mapping
The ability to map a network, in detail, to show performance metrics, device and software connections, and resource utilization.
Category average: 8.4
Areas for Improvement
Network Data Encryption
Encrypting data so that only the network users with the proper privileges may see and access the data.
Category average: 9.6
Automated Threat Identification
Leveraging multiple sources of information (such as threat intelligence databases) to automatically identify threats.
Category average: 9.1
Multi-Factor Authentication
Using multiple, independent components to gain access
Category average: 8.2
Who Buys & Uses Zscaler Internet Access
#1 most frequent
Professional, Scientific, and Technical Services
21.8%224 installations of 1,027
“We utilize Zscaler Internet Access(ZIA) to protect all of our remote workforce via the zero trust exchange and provide least privilege access from our server environment to the internet using a Allowlist only approach”
#2 most frequent
Finance and Insurance
18.3%188 installations of 1,027
“It protects our assets regardless if they're remote or in the office”
#3 most frequent
Manufacturing
16.9%174 installations of 1,027
“Block access to Malware sites.”
#2 most frequent
United Kingdom of Great Britain and Northern Ireland
6.5%67 installations of 1,026
#3 most frequent
India
6.3%65 installations of 1,026
Pros
- Robust SSL inspection for encrypted traffic
- Comprehensive threat protection against malware and phishing
- Granular URL and content filtering capabilities
Cons
- User interface is complex, clunky, or dated
- Logging features are difficult to navigate and lack detail
- Performance issues, including slow GUI and log loading
Zscaler Internet Access Review
Use Cases and Deployment Scope
We use it for URL filtering, creating policies around risky web sites and policies around media entertainment sites so that we can limit the sites that users can visit and/or limit the actions that users can take on specific sites such as YouTube with an upload action limitation. We also use it to view and analyze user behavior to direct future policy decisions.
Pros
- URL filtering
- Internet access policies
- User action limitations
Cons
- User Interface could be a little better
- The activate button when making changes could be better, activate seems somewhat like a misnomer especially to newer admins/engineers to the product, a more accurate word would be publish.
- Blocked action message for the user could be more user friendly
Return on Investment
- Has allowed us to remove other products that were suboptimal
- Saved us money overall by stacking it with other Zscaler products
- Created a more secure work environment for our users through intelligent internet policies that are not needlessly restrictive while still maintaining security best practices
Usability
Alternatives Considered
Citrix Endpoint Management, Citrix Gateway and AWS Firewall Manager
Other Software Used
Zscaler Private Access, Zscaler Digital Experience, Zscaler Data Protection
ZIA.
Use Cases and Deployment Scope
Replaced web filtering on the firewall and openDNS with this solution. It gave us the ability to see what users are doing both in the office and remotely.
Pros
- No need to be in the office.
- 1 agent.
- SSL inspection.
Cons
- Not a lightweight app when combined with ZPA.
- An agent can pick a foreign data center when close to the border.
Return on Investment
- Installation was not smooth.
Usability
ZIA in the energy sector.
Use Cases and Deployment Scope
Deployed across 1500 users to provide user internet activity visibility and impose controls as needed to enforce published policies.
Pros
- Aggregation of deployed base internet usage.
- The ability to create and apply URL & cloud policies to those users.
- Reportable metrics on internet access as a whole.
Cons
- Sectional exports & reports. For example, provide the CIO with Zero Trust "holes" because of "sacred cow" users. It'd be nice to generate reporting or even CSV exports for that data for easier communication.
- Tenant resolution - regardless of my physical or logical location, the ZIA tenant landing always takes longer to resolve than one would think.
Return on Investment
- We just turned off the general VPN this week, post Zscaler rollout of ZPA & ZIA, but it's still the "new" kid on the block, so "everything" is a Zscaler issue.
- The ZIA implementation revealed to us exactly how inadequate our internal policies regarding internet access are. Instead of leveraging the tool to reduce risk factors, we find ourselves adjusting ZIA policies to accommodate user complaints rather than adhering to company policy enforcement.
Usability
Alternatives Considered
Netskope CASB
Other Software Used
Smokescreen IllusionBlack, from Zscaler, Zscaler Digital Experience, Zscaler Private Access
[...] overview
Use Cases and Deployment Scope
we are using Zscaler Internet Access to help secure our users internet data exposure and enforce compliance to company policy. WE have had issues with staff accessing un secure sites under the pretence of trying to do work however this was not the case.
Pros
- easier deployment
- the reporting is great
- the ease of use for back end users helps manege things better
Cons
- the training material is not great
- having a high level overview of all platforms under one screen would help
Return on Investment
- compliance protection
- current negative due to complexity in deployment alongside Palo
Usability
Alternatives Considered
Palo Alto Networks Advanced Threat Prevention
Other Software Used
Palo Alto Networks Advanced Threat Prevention, Okta, Cisco 1000 Series Aggregation Services Routers (ASR 1000)
Zscaler Risk Advisory Consultant Review
Use Cases and Deployment Scope
It has removed the burden of the internal infrastructure and improved latency. We have noticed that the user satisfaction and user experience has improved as well. What we have enjoyed most has been that we can remove the dependency of some segmentation efforts and reduce the endpoint burden of configuration sets.
Pros
- Efficiency
- Reliability
- Simplifying.
- Security
Cons
- Localizing the network
- More protocol support
- Less impact to OT devices like PLCs
Return on Investment
- Reduces our threat landscape
- Reduces the footprint of technology devices
- future proofs the segmentation and network hardware
Usability
Other Software Used
Microsoft 365
