Fortinet FortiGate vs. Zscaler Internet Access

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FortiGate
Score 8.3 out of 10
N/A
FortiNet FortiGate is a firewall option with high integrability. It offers a variety of deployment options and next-gen firewall capabilities, including integration with IaaS cloud platforms and public cloud environments.N/A
Zscaler Internet Access
Score 8.8 out of 10
N/A
Zscaler Internet Access™ (ZIA) is a secure web gateway (SWG), delivering cloud native cyberthreat protection and zero trust access to the internet and SaaS apps.N/A
Pricing
Fortinet FortiGateZscaler Internet Access
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FortiGateZscaler Internet Access
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFortiGate pricing starts at $250 for home office use, up to $300,000 for large enterprise appliances. Must contact sales team for pricing.
More Pricing Information
Community Pulse
Fortinet FortiGateZscaler Internet Access
Features
Fortinet FortiGateZscaler Internet Access
Firewall
Comparison of Firewall features of Product A and Product B
Fortinet FortiGate
8.9
Ratings
3% above category average
Zscaler Internet Access
-
Ratings
Identification Technologies8.60 Ratings00 Ratings
Visualization Tools8.50 Ratings00 Ratings
Content Inspection9.40 Ratings00 Ratings
Policy-based Controls9.10 Ratings00 Ratings
Active Directory and LDAP9.00 Ratings00 Ratings
Firewall Management Console8.60 Ratings00 Ratings
Reporting and Logging7.50 Ratings00 Ratings
VPN8.60 Ratings00 Ratings
High Availability9.50 Ratings00 Ratings
Stateful Inspection9.50 Ratings00 Ratings
Proxy Server10.00 Ratings00 Ratings
Identity Management
Comparison of Identity Management features of Product A and Product B
Fortinet FortiGate
-
Ratings
Zscaler Internet Access
5.0
Ratings
56% below category average
Multi-Factor Authentication00 Ratings5.00 Ratings
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Fortinet FortiGate
-
Ratings
Zscaler Internet Access
10.0
Ratings
6% above category average
Endpoint Detection and Response (EDR)00 Ratings10.00 Ratings
Threat Intelligence
Comparison of Threat Intelligence features of Product A and Product B
Fortinet FortiGate
-
Ratings
Zscaler Internet Access
9.5
Ratings
7% above category average
Network Analytics00 Ratings9.70 Ratings
Threat Recognition00 Ratings9.40 Ratings
Vulnerability Classification00 Ratings9.40 Ratings
Automated Alerts and Reporting00 Ratings9.40 Ratings
Threat Analysis00 Ratings9.70 Ratings
Threat Intelligence Reporting00 Ratings9.70 Ratings
Automated Threat Identification00 Ratings9.10 Ratings
Zero Trust Security
Comparison of Zero Trust Security features of Product A and Product B
Fortinet FortiGate
-
Ratings
Zscaler Internet Access
9.7
Ratings
4% above category average
Continuous Verification00 Ratings9.70 Ratings
Secure Web Gateways00 Ratings9.70 Ratings
Network Flow Control00 Ratings9.70 Ratings
Network Traffic Analysis00 Ratings9.40 Ratings
Segmentation Leveraging00 Ratings10.00 Ratings
Admin Access Control00 Ratings9.40 Ratings
Network Data Encryption00 Ratings9.40 Ratings
Network Topology Mapping00 Ratings10.00 Ratings
User Ratings
Fortinet FortiGateZscaler Internet Access
Likelihood to Recommend
9.0
(0 ratings)
8.7
(0 ratings)
Likelihood to Renew
9.9
(0 ratings)
-
(0 ratings)
Usability
9.0
(0 ratings)
8.5
(0 ratings)
Availability
10.0
(0 ratings)
-
(0 ratings)
Performance
10.0
(0 ratings)
-
(0 ratings)
Support Rating
8.6
(0 ratings)
8.1
(0 ratings)
In-Person Training
10.0
(0 ratings)
-
(0 ratings)
Implementation Rating
8.0
(0 ratings)
-
(0 ratings)
Configurability
9.0
(0 ratings)
-
(0 ratings)
Ease of integration
7.0
(0 ratings)
-
(0 ratings)
Product Scalability
9.8
(0 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(0 ratings)
8.0
(0 ratings)
Vendor pre-sale
9.0
(0 ratings)
8.0
(0 ratings)
User Testimonials
Fortinet FortiGateZscaler Internet Access
Likelihood to Recommend
We reviewed many different vendors product offerings, we found the Fortinet FortiGate to best fit our needs. We upgraded from a previous firewall, the migration was a fairly easy process. We were also able to consolidate multiple firewalls into one unit using vdoms. It's been helpful to have one pain of glass, one support contract and easy to work with support. These firewalls are feature rich which is great, but the support contracts are expensive.
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Zscaler Internet Access has extremely powerful category selection and it is very easy to create your own destinations for inspection and policy exceptions (SSL exception specifically). It is also very affordable and just as powerful (if not more) than some of the other solutions I have used in the past to achieve internet security.
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Pros
  • It is the most reliable NGFW that we have ever been touch with it.
  • You can easily upgrade the firewall cluster firmware without user attention!!!
  • User IDentity based feature is fantastic and intrusion prevention just works with least false-positive possible.
  • Very reachfull and intuitive GUI, just love it
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  • The depth that Cloud App control policies can go into. Being able to control individual actions within an application, more than just all or nothing access.
  • The UX/UI design makes it really easy to navigate the portal.
  • Understanding how cloud app/url control policy gets evaluated and creating/editing existing policy is extremely straightforward.
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Cons
  • When we switched to Fortinet Fortigate, it took some time getting used to and become familiar with the new interface. Being used to strictly command-line interfaces, a full GUI-based firewall was something brand new. Careful planning had to be done when creating rules to ensure we didn't miss anything. However, once we got used to the new GUI interface, going from one Fortinet product to another was simple, as Fortinet used the same interface for all of its devices.
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  • Easier interface on the menus so they don't disappear.
  • Help, I'm contacting support only through the ZIA portal, but I'm unable to use the link easily.
  • Mobile interface changes.
  • The searching function for the logs is tricky and challenging to use, and the menu always pops down when trying to find the proper function.
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Likelihood to Renew
Fortinet's products have kept improving with new software releases and they continue to deliver great value. Their support is also very good. I believe that as a small enterprise, their products have given us competitive advantage delivering features and functionality that enable us to innovate and do things better. They also continue to be a leader in the markets they serve.
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While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:
Key Gaps:
1. Advanced Threat Costs:
ZIA’s add-ons (e.g., Advanced DLP, Sandboxing) incur 35%+ cost premiums – straining budgets as transaction volumes (UPI/iMobile) grow 50% YoY.
2. API Banking Scalability:
ZIA’s API rate limits throttle real-time policy sync during UPI peaks (10K+ TPS), forcing workarounds for finacle integrations.
3. RBI Future-Proofing:
Limited native support for upcoming digital rupee (CBDC) security rules requires custom development, increasing compliance overhead.
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Usability
The user interface shared among many simultaneous users is very easy to get around. With shared favorites among users, most tasks are easily bookmarked and can quickly be found and edited. Their strategy for web filter integration is easy to understand and manage as well. With some general direction, setup and maintenance were easy to do and easy to teach others in the organization to do as well.
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The application is easy to install and configure on all Windows devices. To troubleshoot any internet issue, we can easily collect all the relevant logs from Zscaler and check the exact issue. The only problem is with the uninstall, as a dedicated crew needs to provide the password.
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Reliability and Availability
We had didn't any hardware failures at our two main office locations and upgraded our units last year after using them for about 5-6 years
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No answers on this topic
Performance
Good performance and really good integration. We have integration with Microsoft AD.
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There are often performance issues reported
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Support Rating
We live in Turkey. Fortinet's Turkey office [dealt] constantly with us in our every problem or our experience. In addition, global support teams also supported every ticket we opened in every problem we encountered. They support innovative approaches and evaluate and offer solutions. In this context, they were very supportive of the problems we encountered in previous versions.
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Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise
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In-Person Training
I received it a couple years afters use it and it was just to confirm my knowledge about the tool.
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No answers on this topic
Implementation Rating
Make sure that you have the most current version of FortiOS. Make sure all Fortigates are on the same version
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No answers on this topic
Alternatives Considered
One of the biggest advantages over competitors that Fortinet FortiGate leverages well is its remote virtual private networks options. Licensing is included with Fortinet FortiGate units at no extra cost. We find that the telemetry is easier to compile and most importantly communicate with non technical members of staff. The Fortinet FortiGate unit is also extremely stable for long periods of time without showing signs of needing a reboot.
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Zscaler Internet Access is most akin to ZPA - we bought both at the same time to handle all traffic internally and externally. In terms of quality - I would make the statement that Zscaler Internet Access is a simpler product but that's also cause there are no App Connectors involved in that process.
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Scalability
My environments are pretty small (less than 100 users per location) so no issues here.
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No answers on this topic
Return on Investment
  • SD-WAN : Can't stress it further that we are very happy with this functionality and outcomes in the org. We have multiple WAN and MPLS links and traffic switching becomes an important in order to utilize the best performing line.
  • QoS : We use QoS for almost all internet traffic, be it Web browsing by users, IOT segment, Application based traffic policy and VIP and normal user based bandwidth allocation.
  • SSL and IPSec VPN, both features are fully used to it absolute capacity. IPSec tunnels with multiple sister companies across globe.
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  • Has allowed us to remove other products that were suboptimal
  • Saved us money overall by stacking it with other Zscaler products
  • Created a more secure work environment for our users through intelligent internet policies that are not needlessly restrictive while still maintaining security best practices
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ScreenShots

Zscaler Internet Access Screenshots

Screenshot of an overview of Zscaler Internet Access (ZIA), a cloud native security service edge (SSE) solution that builds on a decade of secure web gateway leadership. Offered as a scalable SaaS platform through Zscaler's security cloud, it replaces legacy network security solutions, preventing advanced attacks and data loss with a comprehensive zero trust approach. ZIA is integrated into the Zscaler Zero Trust Exchange™ to provide superior defense-in-depth, secure connectivity, end user experience, and administrative visibility and control.