#1 most frequent
United States of America
59.9%615 installations of 1,026
What is Zscaler Internet Access?
Zscaler Internet Access™ (ZIA) is a secure web gateway (SWG), delivering cloud native cyberthreat protection and zero trust access to the internet and SaaS apps.
Categories & Use Cases
Media
Screenshot of an overview of Zscaler Internet Access (ZIA), a cloud native security service edge (SSE) solution that builds on a decade of secure web gateway leadership. Offered as a scalable SaaS platform through Zscaler's security cloud, it replaces legacy network security solutions, preventing advanced attacks and data loss with a comprehensive zero trust approach. ZIA is integrated into the Zscaler Zero Trust Exchange™ to provide superior defense-in-depth, secure connectivity, end user experience, and administrative visibility and control.
Top Performing Features
Endpoint Detection and Response (EDR)
Continuous monitoring and response to advanced internet threats by endpoint agents.
Category average: 9.4
Segmentation Leveraging
The ability to reduce the impact of an external attack by restricting the access of specified accounts, applications, or services during an attack.
Category average: 8.5
Network Topology Mapping
The ability to map a network, in detail, to show performance metrics, device and software connections, and resource utilization.
Category average: 8.4
Areas for Improvement
Network Data Encryption
Encrypting data so that only the network users with the proper privileges may see and access the data.
Category average: 9.6
Automated Threat Identification
Leveraging multiple sources of information (such as threat intelligence databases) to automatically identify threats.
Category average: 9.1
Multi-Factor Authentication
Using multiple, independent components to gain access
Category average: 8.2
Who Buys & Uses Zscaler Internet Access
#1 most frequent
Professional, Scientific, and Technical Services
21.8%224 installations of 1,027
“We utilize Zscaler Internet Access(ZIA) to protect all of our remote workforce via the zero trust exchange and provide least privilege access from our server environment to the internet using a Allowlist only approach”
#2 most frequent
Finance and Insurance
18.3%188 installations of 1,027
“It protects our assets regardless if they're remote or in the office”
#3 most frequent
Manufacturing
16.9%174 installations of 1,027
“Block access to Malware sites.”
#2 most frequent
United Kingdom of Great Britain and Northern Ireland
6.5%67 installations of 1,026
#3 most frequent
India
6.3%65 installations of 1,026
Pros
- Robust SSL inspection for encrypted traffic
- Comprehensive threat protection against malware and phishing
- Granular URL and content filtering capabilities
Cons
- User interface is complex, clunky, or dated
- Logging features are difficult to navigate and lack detail
- Performance issues, including slow GUI and log loading
Zscaler Internet Access Review
Use Cases and Deployment Scope
All in one solution with full visibility
Pros
- Security
- SIPA Access
- Visibility
Cons
- Speed
- Single Portal for Policy
- AI Integration
Return on Investment
- Amazing Product
- Better than Cisco
Usability
Alternatives Considered
(EOL) Cisco CloudCenter
Other Software Used
Cisco 3504 WLAN Controller, PRTG Network Monitor, Cisco DNA Analytics and Assurance
Zscaler- Secures internet access prevents breaches enable remote work and aid compliance.
Use Cases and Deployment Scope
We generally used this for securing outbound internet traffic for our large workforce. It replaces legacy proxy server and provides advanced threat protection, web filtering, Data loss prevention (DLP), SSL inspection, and cloud firewall capabilities.
Pros
- Zero trust enforcement.
- Cloud-native simplicity and scalability.
- Strong threat protection and DLP.
- Eliminate VPN bottlenecks.
Cons
- Cost/licensing complexity.
- Latency/performance hiccups.
- SSL inspection complexity.
Return on Investment
- Risk mitigation, reduced breach cost to 70%.
- Operational saving around 30-50% by cutting expenses on hardwares and MPLS.
- Zscaler's DLP and auditing help avoid fines from regulators. This is pure ROI.
Usability
Alternatives Considered
Netskope Private Access, Cisco Umbrella and Palo Alto Networks Prisma Access
Other Software Used
Finacle Core Banking, Microsoft Dynamics 365, Oracle FLEXCUBE
Honest Review
Use Cases and Deployment Scope
We use Zscaler Internet Access as our proxy solution, you cannot access the internet without Zscaler Internet Access. We use it to enable features like Browser Isolation and to do proxy chaining with other network tools. Zscaler Internet Access offers a plethora of solutions like SSL Inspection, URL and Cloud App Control and most importantly customization of multiple PAC files.
Pros
- PAC File Customization
- Logging and Analysis
- URL and Cloud App Controls
Cons
- We have to use Thorsen sometimes to verify our PAC file, would be nice if Zscaler Internet Access had its own built PAC verification feature
- I think is some policy configures we are limited by either the amount of users we can restrict policies to and I think that can be a little frustrating when you have a large organization
Return on Investment
- Positively speaking, Zscaler Internet Access has protected users from various websites that are uncategorized.
- Positively speaking, Zscaler Internet Access logs have made incident response very easy to tackle
- positively speaking, Zscaler Internet Access' customizable PAC file has made dynamic request easier to respond to
Usability
Alternatives Considered
Palo Alto Networks Advanced URL Filtering
Other Software Used
Zscaler Private Access, Zscaler Deception, Menlo Security Remote Browser Isolation
ZIA and life
Use Cases and Deployment Scope
We use Zscaler Internet Access(ZIA) by utilizing all of DLP, saas dlp, URL filtering, cloud apps, sandbox, and SSL inspection. We also route some of our server workload to ZIA policies. Some of the business problem is users not understanding why they can't go to certain sites and being blocked. The scope of the use case is to protect the end users from going to malicious sites and for sensitive data not to be compromised.
Pros
- URL filtering
- SSL inspection
- Advanced threat protection
- cloud apps policy
- firewall
Cons
- advanced threat protection can't seem to be made granular as it is a global policy. it should have the ability to grant granular policy.
- I would like to see more of the expiration time in other file/url policies similar to cloud app.
Return on Investment
- It has allow our sales team folks to efficiently work without having to worry about malicious threats. they know they are safe from phishing sites because of Zscaler Internet Access
Usability
Other Software Used
Zscaler Private Access, Zscaler Digital Experience
Elevate your Security program with zero trust through Zscaler Internet Access
Use Cases and Deployment Scope
Our situation is unique. Our employees are fully remote and our infrastructure is entirely cloud native. Having no physical data centre makes VPN unnecessary. Also, having end users working off home networks poses a challenge for security controls. We utilize Zscaler Internet Access to solve all of these challenges. The Zscaler agent is deployed to all end user equipment and provides us with controls like CASB, malware scanning, SSL inspection, firewall rules, and more. Zscaler Internet Access provides visibility to detect suspicious or malicious traffic, protection to prevent malware, and is highly customizable.
Pros
- Cloud Access Security Broker to manage SaaS apps and prevent shadow IT.
- Inline traffic inspection and controls.
- Highly customizable policies.
Cons
- Given all of the features Zscaler Internet Access bundles (firewall, CASB, URL filter, DLP, etc...) it makes the console somewhat cumbersome. Anyone planning to utilize Zscaler Internet Access should be prepared to invest time in training or seek out professional services.
- In some cases, the app risk index ratings do not include enough criteria to effectively assess an applications risk exposure. Adding more criteria or allowing customers to add their own would be a welcomed feature.
Return on Investment
- Great value through consolidated model. Zscaler Internet Access combines features that traditionally have been sold as separate items. With Zscaler Internet Access, organizations gain all of these features with one product.
- Excellent support. In addition to the support portal, Zscaler Internet Access customers can book sessions with Zscaler Security Engineers for a detailed review of their configurations. This service is included as part of the contract.
- Modernize your Security/technology to limit reliance on traditional data centre/firewall appliances.
Usability
Alternatives Considered
Netskope CASB and Microsoft Defender for Cloud Apps
Other Software Used
Google Security Operations, Google Workspace, OneTrust Tech Risk & Compliance, Snyk
