TrustRadius: an HG Insights company

ZoomSphere

Score9.1 out of 10

4 Reviews and Ratings

What is ZoomSphere?

ZoomSphere is a social media scheduling and management solution designed for teams to plan, schedule, auto-publish, and analyze their social media content across multiple platforms.

ZoomSphere is primarily used by social media managers, marketing teams, and agencies to streamline content workflows, improve collaboration, and track performance across various social media platforms, including Instagram, Facebook, TikTok, LinkedIn, YouTube, and X. The software helps users automate routine tasks, gain insights into content performance, and ensure consistent social media activity.

Key features:

  • Approval Flow: Manage post approvals with tools like statuses, built-in chat, and comment panels.
  • Workspaces: Organizes clients and teams for project management.
  • AI Copywriter: By defining a brand's persona through a prompt, generates multiple captions in seconds.
  • Bulk Approval in Email/Chat: The quickest way to approve whole batch of posts.
  • Mobile App: Stay connected with push notifications, content reviews, and instant approvals.

Ideal for businesses and agencies, ZoomSphere simplifies managing multiple profiles, automates tasks, and fosters team collaboration.

Media

ZoomSphere Workspaces, which lets the user keep clients and projects organized. A separate workspace can be set up for each client with only needed apps—no extra clutter. Each workspace comes with a built-in Chat for easy communication and a Files section to store everything from images and videos to presentations and reports, keeping work in one place.
ZoomSphere Scheduler, which simplifies social media planning and publishing across platforms like Instagram, Facebook, TikTok, LinkedIn, YouTube, and X. Users can manage formats like stories, carousels, and short videos, or set up a custom approval flow for fast approval from a manager or client, and enjoy features like Instagram grid preview, post performance panel, and bulk actions.
a Kanban-style interface to streamline task management. Here, users can create tasks, set deadlines, attach files, and discuss each task card with a team to keep everything on track. With clear task organization, ZoomSphere Workflow Manager helps teams stay on top of their projects and ensures smooth collaboration from start to finish.
ZoomSphere Notes, which makes organizing ideas and plans easy.
ZoomSphere Analytics, which offers in-depth insights into social media performance. Content performance can be analyzed with over 100 available metrics, and reports can be generated for any time period.
the tool to send multiple posts for approval to client at once. Bulk Actions lets users send entire batches of posts via email or built-in chat, as well as duplicate, update statuses, or delete multiple posts.
the built-in Chat feature, that keeps teams and clients connected. Here, users can review, discuss, and approve posts directly in ZoomSphere without switching tools.

1 / 7

Top Performing Features

  • Twitter

    The software allows users to monitor, publish and respond via Twitter.

    Category average: 8.8

  • Facebook

    The software allows users to monitor, publish and respond via Facebook.

    Category average: 9.2

  • Competitor analysis

    Users can compare themselves to competitors based on brand mentions, customer engagement and sentiment.

    Category average: 8.3

Areas for Improvement

  • YouTube

    The software allows users to monitor, publish and respond via YouTube.

    Category average: 8.4

  • Real-time tracking

    The tool tracks mentions and comments in real-time.

    Category average: 8.5

  • Mobile access

    Users can effectively use the software through a mobile or tablet device.

    Category average: 8.1

Leverage your social media presence with ZoomSphere like we did!

Use Cases and Deployment Scope

We use ZoomSphere for social media managemet - content creation, reporting, analytics, looking at competitors and for workflow management. We do not use ZoomSphere for customer care.

We needed to have almost everything for social media in one tool and we found out that ZoomSphere suits our needs.

We use ZoomSphere for all our brands / subsidiaries.

ZoomSphere is effective tool for collaboration within the bank, within the agency. It is really easy to use it.

Pros

  • Content Creation and Publishing
  • Analytics and Reporting
  • Workflow management

Cons

  • Community Management
  • Viewable backlog or product roadmap

Return on Investment

  • Possitive effect into measure all awareness effects on social channels
  • Time effectiveness
  • Faster workflow management and realtime communication

Alternatives Considered

Kontentino

Other Software Used

Brand Embassy, now part of NICE inContact CXone, SentiOne

Usability