The software allows users to monitor, publish and respond via Twitter.
Cat avg: 8.9
Top Performing Features
The software allows users to monitor, publish and respond via Facebook.
Cat avg: 9.2
Competitor analysis
Users can compare themselves to competitors based on brand mentions, customer engagement and sentiment.
Cat avg: 8.3
Role-based user permissions & privileges
Permissions to perform actions or access social accounts are assigned to roles, which are then assigned to users, reducing complexity of administration.
Cat avg: 8.7
Worst Performing Features
Audience targeting
Users can target posts to audience members based on geolocation and other demographics.
Cat avg: 7.8
The software allows users to monitor, publish and respond via Instagram.
Cat avg: 9.2
YouTube
The software allows users to monitor, publish and respond via YouTube.
Cat avg: 8.4
ZoomSphere Features from Reviews
Publishing
Scheduling posts to various social media channels and profiles from one interface.
8-4%
Content planning and scheduling
Users can easily plan content and schedule posts to various social media channels and profiles from one interface.
Category average: 9.1
Audience targeting
Users can target posts to audience members based on geolocation and other demographics.
Category average: 7.8
Workflow management
Users can share assets through asset libraries, assign tasks, and approve or edits posts through the tool’s interface.
Category average: 8.2
Marketing
Using the software to increase customer engagement and grow customer base via social media channels.
9+14%
Content marketing
Users can discover content from social media conversations and leverage it in marketing materials.
Category average: 8.3
Channel coverage/integration
Effective integration with social media networks, including the ability to monitor, publish and respond.
8.4-5%
Twitter
The software allows users to monitor, publish and respond via Twitter.
Category average: 8.9
Facebook
The software allows users to monitor, publish and respond via Facebook.
Category average: 9.2
LinkedIn
The software allows users to monitor, publish and respond via LinkedIn, including Groups.
Category average: 8.9
Instagram
The software allows users to monitor, publish and respond via Instagram.
Category average: 9.2
YouTube
The software allows users to monitor, publish and respond via YouTube.
Category average: 8.4
Reporting/analytics
8.3-1%
Campaign success analytics
Users can analyze the success of campaigns through metrics such as likes, shares, retweets, followers, clicks and conversions.
Category average: 8.6
Real-time tracking
The tool tracks mentions and comments in real-time.
Category average: 8.5
Competitor analysis
Users can compare themselves to competitors based on brand mentions, customer engagement and sentiment.
Category average: 8.3
Account management
Users can manage access to multiple social media accounts.
8.5+1%
Role-based user permissions & privileges
Permissions to perform actions or access social accounts are assigned to roles, which are then assigned to users, reducing complexity of administration.
Category average: 8.7
Mobile access
Users can effectively use the software through a mobile or tablet device.
Category average: 8.1
ZoomSphere Features from the Vendor
Listening/monitoring
Vendor-reviewedBroad channel coverage
The tool monitors multiple social channels, as well as blogs, forums, news sites and other websites.
Publishing
Vendor-reviewedContent planning and scheduling
Users can easily plan content and schedule posts to various social media channels and profiles from one interface.
Audience targeting
Users can target posts to audience members based on geolocation and other demographics.
Content optimization
The tool can suggest content, as well as the best days and times for content publication and customer engagement.
Workflow management
Users can share assets through asset libraries, assign tasks, and approve or edits posts through the tool’s interface.
Engagement
Vendor-reviewedBulk actions
Users can streamline workflow by taking bulk actions on multiple posts at once, such as archiving mentions, assigning tasks, or labeling sentiment.
Marketing
Vendor-reviewedLead generation
Users can discover and engage with new prospects, based on certain parameters.
Content marketing
Users can discover content from social media conversations and leverage it in marketing materials.
Channel coverage/integration
Vendor-reviewedTwitter
The software allows users to monitor, publish and respond via Twitter.
Facebook
The software allows users to monitor, publish and respond via Facebook.
LinkedIn
The software allows users to monitor, publish and respond via LinkedIn, including Groups.
Instagram
The software allows users to monitor, publish and respond via Instagram.
YouTube
The software allows users to monitor, publish and respond via YouTube.
Reporting/analytics
Vendor-reviewedCampaign success analytics
Users can analyze the success of campaigns through metrics such as likes, shares, retweets, followers, clicks and conversions.
Real-time tracking
The tool tracks mentions and comments in real-time.
Competitor analysis
Users can compare themselves to competitors based on brand mentions, customer engagement and sentiment.
Account management
Vendor-reviewedRole-based user permissions & privileges
Permissions to perform actions or access social accounts are assigned to roles, which are then assigned to users, reducing complexity of administration.
Mobile access
Users can effectively use the software through a mobile or tablet device.
Additional Features
Vendor-contributedAI Copywriter
Bulk approval via email or Chat
Collabs & User Tagging
Advanced Duplication
Task Management
Post Performance Statistics
Templates & Hashtags
Unscheduled Queue
Files
Chat
Notes