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Zoho Vault

Score8 out of 10

9 Reviews and Ratings

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What is Zoho Vault?

The Zoho Corporation offers Zoho Vault, their password management application for teams supporting credential-free convenient login and safe access share between members of a team.

Categories & Use Cases

Reviews

What users are saying about Zoho Vault.
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Great for storage; not the most user-friendly

Incentivized
John HinsonView profile
Administrative Director & Marketing Manager in Marketing at Spotlight Branding (11-50 employees employees)

Use Cases and Deployment Scope

Zoho Vault is used by our organization to keep track of all login information. We store credentials for not just websites we access, but client data/login credentials that we need as well.

Pros

  • Organizes credentials.
  • Keeps them securely stored.
  • Chambers/options to restrict views.

Cons

  • Browser plugins are very buggy and rarely work.
  • Overall layout can be more user friendly.

Most Important Features

  • Credential storage.
  • Login efficiency.

Return on Investment

  • Efficient logins.
  • Secure data storage.

Alternatives Considered

LastPass for Business

An excellent, secure, online password manager that is startup, small-business, and enterprise ready!

Incentivized
Jaideep TibrewalaView profile
Head of Product in Information Technology at Glide Invest (1-10 employees employees)

Pros

  • Zoho Vault integrates into your browser with an add-in, which makes it easy to access websites that need authentication.
  • Zoho Vault enables you to create users and groups, and share authentication details either at a group level or at a user level.
  • Zoho Vault gives you the capability of defining the level of access a user or group has to the authentication - read-only or read/write. This is one of the most unique features that I have come across any online password managers.
  • Zoho Vault allows you to download and store an offline encrypted copy of your authentication details for the time when the internet is restricted.

Cons

  • Zoho Vault is relatively new, so for those who are used to using apps like LastPass for personal use, there is a switching cost.

Return on Investment

  • Cost savings from subscribing to the paid version of LastPass for the team.
  • Since we are already subscribed to Zoho One suite, there is no additional license to pay for to access all the features of Zoho Vault.

Alternatives Considered

LastPass for Business and KeePass

Other Software Used

Zoho Campaigns, Zoho CRM, Zoho Desk

Vault is great for storing passwords only

Incentivized
Leonard JohnsonView profile
Technical Support in Information Technology at Frankel Zacharia LLC (51-200 employees employees)

Pros

  • Categorizing each password
  • Assigning permissions for other users to view passwords
  • It was easy to import into IT Glue

Cons

  • The user interface can be confusing at times. You can wind up in a different category very easily.
  • Maybe a notification for duplicate entries would help manage passwords a lot better.
  • An integration with Zoho Help Desk would be nice

Return on Investment

  • Inexpensive when packaged with other Zoho products.
  • Saved time on projects by being easy to access
  • We ended up importing all of our Vault passwords into another program very easily.

Alternatives Considered

IT Glue

Other Software Used

IT Glue, 1Password

Basic system, easy to use, nothing fancy

Incentivized
Verified User
Consultant (1-10 employees employees)

Use Cases and Deployment Scope

We use Zoho Vault to store all of our login details for all kinds of accounts, as well as for storing business credit card information. All users in our organization that utilize the accounts have access to Zoho Vault. These accounts include job boards, client systems, and email accounts, for example. It is a great way to have all login information in one place and ensures no one is having to keep their own logs and create a security issue for these accounts.

Pros

  • Easy to use: easy to add new data and edit existing data.
  • Admin functions are straightforward/easy to add new users or remove old ones.
  • The ability to organize logins is convenient, especially when you have hundreds.

Cons

  • They recently changed the look/feel as an upgraded experience, but my team prefers the old look.
  • The ability to share "chambers" (organized buckets of logins) should be a feature. Right now, we can create chambers, but not share them with other users. So everyone has to create their own chambers.
  • I would appreciate the ability to have automated reminders from the system to update passwords or to change after a designated amount of time.

Most Important Features

  • Ability to store an unlimited amount of data.
  • Ability to utilize system-generated password suggestions.
  • Easy to view list of "secrets" (or logins) and ability to organize.

Return on Investment

  • Creates efficient login process, saving time while doing multiple job postings.
  • Sense of security knowing all passwords are stored securely.
  • If not organized in lists, new users have trouble locating some information quickly.

Other Software Used

Slack, Google Drive, Zoom

Usability