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Zendesk Explore

Score8.8 out of 10

59 Reviews and Ratings

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What is Zendesk Explore?

Categories & Use Cases

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Tech Cares
2025
Tech Cares 2025

Technical Details

Technical Details
Mobile ApplicationNo

FAQs

What is Zendesk Explore?
Zendesk offers Explore, a business intelligence and customer analytics tool which integrates with the Zendesk suite featuring ticket analytics, custom fields, dashboards, and other features. Zendesk is migrating customers of the BIME analytics product, which is approaching end of support, to Zendesk Explore in 2019.
What is Zendesk Explore's best feature?
Reviewers rate Customizable dashboards, Report sharing and collaboration, and Single Sign-On (SSO) highest, with a score of 10.