TrustRadius: an HG Insights company

Zeal Digital Adoption Platform

What is Zeal Digital Adoption Platform?

Zeal delivers real-time, tailored content that automatically changes as users move through software or business processes. Zeal’s digital adoption platform supports any enterprise, custom, desktop or web application. For example, for an application such as Salesforce, Zeal delivers on-demand guidance with a company’s content, showing salespeople how the business wants them to follow its sales processes, forecast sales and do their jobs effectively.


Companies can leverage Zeal’s products for change management, software rollouts, general training, and onboarding new hires, to enhance productivity and employee experience.


Key Benefits

  • Support new software application roll-outs with contextual help

  • Provide employees with real-time guidance so they can grasp new or changing business processes.

  • Reduce error rates.

  • Help new employees get up to speed faster.

Key Differentiators


Zeal differentiates itself from other digital adoption platforms, according to the vendor, by:

Read more details.

Categories & Use Cases

Media

Screenshot of Overlay on top of Salesforce -  Zeal delivers on-demand guidance with a company’s unique content, showing salespeople exactly how the business wants them to follow its sales processes, forecast sales and do their jobs effectively.
Screenshot of Content Window
Screenshot of External Content Linking  - link out to external content providers such as LinkedIn, OpenSesame or and LMS
Screenshot of Context Rule Builder - 
1. Create and name new rule
2. Determine the context (i.e. app and location within the app) to display help for
3. Paste a link to the content to display in Zeal
Screenshot of Content Authoring Tool - The content tool is able to be used by anyone familiar with Microsoft Office products to create rich content, which Zeal stores as web pages to serve up to users at their moment of need.

1 / 5

Screenshot of Overlay on top of Salesforce - Zeal delivers on-demand guidance with a company’s unique content, showing salespeople exactly how the business wants them to follow its sales processes, forecast sales and do their jobs effectively.