TrustRadius: an HG Insights company

What is YouScan?

YouScan is an AI-powered social listening platform that allows brands, agencies and startups to analyze consumer opinions on social media platforms to find vital insights and manage brand reputation.

The platform offers text, image, and audience analysis, trend detection, smart alerts, and recently launched Insights Copilot, an intelligent social media listening assistant powered by ChatGPT.

YouScan states that they serves 400+ clients worldwide, including brands and agencies such as Nestle, L’Oreal, PepsiCo, Coca-Cola, Samsung, McDonald’s, UNICEF, Listen&Learn, M&C Saatchi, Havas Media, and Publicis Groupe.

YouScan helps marketers, researchers, CX experts, and PR pros fully understand their customers by providing insights into:

1. What they say

With text analysis capabilities, including Insights Copilot – a social listening assistant powered by ChatGPT, understanding consumers’ opinions about brands, competitors, and events becomes easier.

2. What they do

Platform’s Visual Insights delves into social media images, providing analysis on real-life interactions between people and brands or products. This encompasses brand logo identification and automated reports with visual content analysis.

3. Who they are

Audience Insights assists in understanding the demographics, interests, and occupations of people engaged in discussions about brands and various topics across social media platforms.

Founded in Kyiv, YouScan has evolved into a distributed team with offices in Ukraine, Portugal, Germany, Austria, Poland, Netherlands, Cyprus, Argentina, Brazil and Mexico.

Media

Screenshot of Trends detection
Screenshot of Visual insights
Screenshot of User-generated content analysis
Screenshot of Insights Copilot
Screenshot of Insights Copilot

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Screenshot of Trends detection